We are seeking an Operations Outreach Support Specialist to join a key team in space operations, serving as the primary liaison with the user community for a critical space traffic management system. This role involves engaging with a wide range of stakeholders, including SSA data providers, owner-operators, and members of the broader space operations community.
Key Responsibilities:
Act as the primary point of engagement with the user community, facilitating the registration and use of a space traffic management system.
Coordinate and communicate effectively with SSA data and service providers, owner-operators, and other stakeholders to ensure the provision of essential safety services.
Gather and analyze feedback from users to improve the support and functionality of the space traffic management system.
Represent the operations center in interactions with government and commercial stakeholder organizations, addressing operational issues, data requirements, and organizational responsibilities.
Contribute to the ongoing improvement of communication and collaboration across various entities involved in space operations.
Qualifications:
US Citizenship required.
Active Secret security clearance.
Bachelor's degree in aerospace engineering, physics, mathematics, or related field.
Experience: Experience in operations support, stakeholder engagement, or customer service, preferably within the space operations or related fields.
Skills: Strong communication skills, ability to manage multiple stakeholders, and proficiency in gathering and acting on user feedback.
Availability: Ability to work a normal day shift with potential for occasional flexibility as needed.
Why Join Us?
This role is critical in ensuring the smooth operation and safety of space traffic management by fostering strong relationships and effective communication across a diverse and dynamic user community. As part of this team, you will play a vital role in enhancing the safety and efficiency of space operations, contributing to a critical mission in the space industry.
If you are interested in this role, please apply now!