Transport Dispatcher - FT - Nights - MHW at Memorial Healthcare System in Pembroke Pines, Florida

Job Description:

Location:

Pembroke Pines, Florida


At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.



Summary:



Provides dispatching services for patient transporters. Transports patients as needed.



Responsibilities:



Receives customer requests for patient transport services and enters information into appropriate database.Assists with training new patient transport employees.Triages patient transport requests according to urgency and dispatches staff.Performs all duties outlined in the patient transporter job description as needed.Responds to customer service complaints or unusual occurrences and escalates concerns to transport leadership as appropriate.



Competencies:



ACCOUNTABILITY, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, PATIENT TRANSPORT, PROBLEM SOLVING, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, TEAM WORK



Education and Certification Requirements:



High School Diploma or Equivalent (Required)BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS)



Additional Job Information:



Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: No prior work experience required.



Working Conditions and Physical Requirements:

• Bending and Stooping = 0%


• Climbing = 0%


• Keyboard Entry = 60%


• Kneeling = 0%


• Lifting/Carrying Patients 35 Pounds or Greater = 0%


• Lifting or Carrying 0 - 25 lbs Non-Patient = 0%


• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%


• Lifting or Carrying > 75 lbs Non-Patient = 0%


• Pushing or Pulling 0 - 25 lbs Non-Patient = 0%


• Pushing or Pulling 26 - 75 lbs Non-Patient = 0%


• Pushing or Pulling > 75 lbs Non-Patient = 0%


• Reaching = 0%


• Repetitive Movement Foot/Leg = 60%


• Repetitive Movement Hand/Arm = 60%


• Running = 0%


• Sitting = 60%


• Squatting = 0%


• Standing = 60%


• Walking = 60%


• Audible Speech = 60%


• Hearing Acuity = 60%


• Smelling Acuity = 0%


• Taste Discrimination = 0%


• Depth Perception = 60%


• Distinguish Color = 60%


• Seeing - Far = 60%


• Seeing - Near = 60%


• Bio hazardous Waste = 60%


• Biological Hazards - Respiratory = 60%


• Biological Hazards - Skin or Ingestion = 60%


• Blood and/or Bodily Fluids = 60%


• Communicable Diseases and/or Pathogens = 60%


• Asbestos = 0%


• Cytotoxic Chemicals = 20%


• Dust = 20%


• Gas/Vapors/Fumes = 0%


• Hazardous Chemicals = 20%


• Hazardous Medication = 20%


• Latex = 40%


• Computer Monitor = 80%


• Domestic Animals = 40%


• Extreme Heat/Cold = 40%


• Fire Risk = 20%


• Hazardous Noise = 0%


• Heating Devices = 0%


• Hypoxia = 0%


• Laser/High Intensity Lights = 0%


• Magnetic Fields = 40%


• Moving Mechanical Parts = 40%


• Needles/Sharp Objects = 0%


• Potential Electric Shock = 20%


• Potential for Physical Assault = 20%


• Radiation = 0%


• Sudden Decompression During Flights = 0%


• Unprotected Heights = 0%


• Wet or Slippery Surfaces = 40%

Shift:



Nights



Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.


Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.


Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.


Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.


We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.


Employment is subject to post offer, pre-placement assessment, including drug testing.


If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net Apply Now