Job Description:
Volt is immediate hiring for a Regional Service Manager in Denver, CO.
As a Regional Service Manager, you will:
- Lead the team in delivering exceptional technical support to customers, ensuring high levels of satisfaction and retention
- Manage the service group's expenses, ensuring they align with budgetary constraints
- Create comprehensive service plans that address customer needs and drive business growth
- Coordinate and leverage corporate resources to empower the service team
- Drive team performance and reporting to meet company standards
- Enhance the technical and commercial capabilities of service representatives, supporting sales efforts and driving business growth
- Share valuable market insights, including competitive intelligence and emerging trends
- Build and nurture strong relationships with sales managers to foster collaboration
- Recruit, develop, and lead a high-performing team to deliver exceptional customer and sales support
- Support the team in providing comprehensive service to diverse customers across various product lines
- Guide the team in effectively reporting, documenting, and communicating findings, anomalies, and recommendations
- Apply advanced technical knowledge to assist the team in troubleshooting customer problems and enhancing processes
- Promote open communication and teamwork to drive operational excellence
- Travel to customer sites to provide on-site support and guidance
The ideal candidate will have:
- Requires up to 50% travel, including overnight trips; company car or truck will be provided
- Territory covers Colorado, Texas, New Mexico, Arizona, Utah, Idaho, Oregon and Washington.
- Minimum of 5 years of technical service or management experience in the chemical/industrial industry
- Strong mechanical skills and comprehensive understanding of product applications
- Proven leadership and coaching skills to drive exceptional service delivery
- Strong organizational and time management skills, with a focus on detail
- Ability to think critically and strategically to solve complex problems
- Strong financial management and budgeting skills
- Exceptional verbal and written communication skills
- Strong relationship-building skills with customers, sales teams, and other stakeholders
- Consistent track record of achieving and surpassing team goals
Salary: $100,000 - $120,000 per year.
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Since this is a Direct Hire role, benefits will be provided by the employer.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please click here or call (866) 898-0005. Please indicate the specifics of the assistance needed.
Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
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