IT Clinical Content Manager at Billings Clinic in Billings, Montana

Job Description:

You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.


And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!


You can make a difference here.


About Us

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.



Your Benefits

We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide.


Magnet: Commitment to Nursing Excellence

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more!



Pre-Employment Requirements
All new employees must complete several pre-employment requirements prior to starting. Click here to learn more!


IT Clinical Content Manager

PMO / OPERATIONS - 8732 (Billings Clinic Main Campus)

req8780



Shift: Varies

Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 1.00 = 80 hours (Exempt)
Starting Wage DOE:



The IT Clinical Content Program Manager is an integral part of Billings Clinic's IT enablement strategy. This position works in collaboration with IT and the Health Systems leadership teams and business stakeholders across the organization. This position will support the availability and review of the most current evidence-based practice content and structure within the Electronic Health Record (EHR). Primary responsibilities include, serving as the principal owner of the Health Systems Orders, Order Sets (PowerPlans) and Interdisciplinary Plans of Care (IPOC's) life cycle, building social collaboration tools and methodologies, overseeing evidenced-based content integrations within the EHR, managing the life cycle for patient education platforms and custom content across the health system This role requires a high degree of independent problem solving, stakeholder management, excellent organizing and tracking skills, coordination and communication skills and use of LEAN methodologies.



Essential Job Functions



• Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental, and outside agency standards as it relates to the environment, employee, patient safety or job performance.
• Oversee the creation, review, approval, and maintenance of PowerPlans and Preprinted Order Sets.
• Assess requests for new or modified Plans to ensure alignment with Billings Clinic and Oracle Health design standards.
• Evaluate content for consistency with nationally recognized evidence-based practices, guidelines, and regulatory requirements, ensuring the inclusion of appropriate references before approval.
• Prepare content for and facilitate the Orderset Management governance group.
• Recommend changes to content and process standards to reduce redundancies and inefficiencies.
• Analyze, develop, and document the lifecycle workflow of Ordersets/PowerPlans, Interdisciplinary Plans of Care (IPOCs), and patient education content, optimizing the process for improved efficiency.
• Develop and implement effective communication strategies across the Health System to ensure timely content approval and development.
• Collaborate with leadership and providers to identify and address new clinical content needs related to Ordersets/PowerPlans, IPOCs, and patient education.
• Assess and recommend applications and tracking tools for managing and governing Ordersets/PowerPlans, IPOCs, and clinical education content.
• Monitor and report on the usage of licensed content integrations, making necessary adjustments to optimize their effectiveness.
• Serve as the IT subject matter expert, providing best practices for application functionality, including producing reports and uploading content.
• Partner with the health system management team to ensure Orderset/PowerPlan and IPOC life cycles meet regulatory and policy requirements.
• Lead communication strategies, ensuring accuracy, consistency, and alignment with organizational goals.
• Establish effective working relationships within Billings Clinic and regional partners, ensuring efficient staff development through consistent training and communication techniques.
• Collaborate with organizational leaders to assess, trend, and analyze the use of Ordersets/PowerPlans, IPOCs, and education content.
• Act as a subject matter expert (SME) to mentor and train less experienced staff.
• Proactively identify and implement improvements in the Orderset/PowerPlan lifecycle using Oracle Health and industry best practices, including testing methods, needs analysis, and redesign.
• Provide feedback, oversee the deployment of developed content, stay updated on industry changes, and offer consulting and training on new tools, methods, and techniques.
• Perform other duties as assigned or as needed to meet the needs of the department/organization.



Minimum Qualifications


Education

• Minimum 4 Year / Bachelors Degree Degree must be within healthcare field
• Preferred Graduate Degree



Experience

• 2 years of experience in Healthcare Field required
• Highly skilled in the use of technology with the ability to quickly learn new applications, software and IT tools



Certifications and Licenses

• Oracle Health PowerPlans and PowerOrders Certification Within 2 years of hire Required
• Current Healthcare License
• Current Montana driver's license and the ability to be insured to operate Billings Clinic vehicles.


Equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered. Employees who require a license or certification must be properly licensed/certified, and the licensure/certification must be in good standing.


Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus

Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.