Sr Site Specialist at Thermo Fisher Scientific in Waltham, Massachusetts

Job Description:

Work Schedule

Standard (Mon-Fri)



Environmental Conditions

Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cold Room/Freezers -22degrees, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Strong Odors (chemical, lubricants, biological products etc.)



Job Description



As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer.




Location/Division Specific Information




How do we make an impact?



Unity Lab Services provides a single source for coordinated lab service, support, and supply management. Our customized service offerings and outstanding service guides have the flexibility and experience to uniquely address our customer's laboratory's business needs.



Discover Impactful Work

• Use inventory/order management electronic systems to perform the following activities: on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing


• Perform laboratory services such as order delivery, glassware processing, biological waste processing, chemical inventory receipt/reconciliation, and media preparation


• Analyzes/maintains/reconciles various reports to ensure contractual requirements are met


• Be involved with safety programs such as hazard identification, inspections and incident reporting/investigation when needed


• Work with your supervisor to communicate any potential issues, and efficiently resolve customer inquiries within the designated timeframes.


• Engage in process improvement activities


• May perform other responsibilities as assigned by management

How will you get here?





Education



High school diploma or equivalent required.




Experience

• 2+ years of related experience within a laboratory setting is helpful.


• Experience working in customer service is also a plus.

Knowledge, Skills, Abilities

• Able to read, write, and speak English fluently.


• Strong verbal and written communication skills.


• Excellent customer service skills.


• Proficient in Microsoft Office.


• Independently operate handheld scanners and reconcile reports.

Physical Requirements / Work Environment

• Works primarily at customer sites, which may require independent work. Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc)


• Depending on the area of the building, personal protective equipment may be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes (required for all colleagues), bump hats, and/or safety glasses.


• Able to lift 30 - 40lbs, and up to 50lbs occasionally.


• Regularly use equipment including pushcarts, pallet jacks, mobile cylinders, forklifts, etc. to push/pull up to 100lbs


• Regularly required to stand, walk and conduct manual material handling (twisting, bending, reaching, lifting, etc.) for prolonged periods.


• Ability to work in environments with varying levels of temperatures (cold rooms, outside, etc.


• Work occasional overtime hours, as needed.

Excellent Benefits Package

• Review our company's Total Rewards


• Medical, Dental, & Vision benefits-effective Day 1


• Paid Time Off & Holidays


• 401K Company Match up to 6%


• Tuition Reimbursement - eligible after 90 days


• Employee Referral Bonus


• Employee Discount Program


• Recognition Program


• Charitable Gift Matching


• Company Paid Parental Leave

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $42 billion. Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, improving patient diagnostics and therapies, or growing efficiency in their laboratories, we are here to support them. Our team of more than 100,000+ colleagues delivers an outstanding combination of innovative technologies, purchasing convenience, and pharmaceutical services through our industry-leading brands, including Thermo Fisher Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.



For more information, please visit www.thermofisher.com



Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.


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