At Kyra Solutions, we implement business solutions for government workers with best-of-breed technology platforms. Our goal is to improve the effectiveness and quality of work life for state workers in capitals across the U.S. to help better the lives of citizens they serve. State agencies choose Kyra for our dedicated team of experts who ensure the success of every project through client empathy, expert knowledge, and a dedication to value-based outcomes. As Kyra continues to reach new heights nationally, our in-office and remote team members are growing with it. We believe we must and do put our people first to produce the quality our clients expect and deserve. Kyrians are provided a growth track for long-term career success and continuous professional development. If you are looking to make an impact in your community and create a career you can be proud of, we encourage you to apply!
Title : Salesforce Administrator
Location : Tallahassee, FL | Duration: Full Time
Required Skills and Experience
* Experience as Salesforce Platform Administrator/ Developer.
* Hands-on and in-depth expertise in configuration and custom development on Salesforce platform.
* Should have good experience working on a high volume of transactions/data.
* Experience in technologies such as Apex, AURA and LWC.
* Experience with Flow or Process Builder.
* Collaborate with business analysts and project managers to gather and analyze requirements.
* Adapt the Salesforce platforms out-of-the-box functionality to fit an organizations unique workflows, processes, and data models.
* Ability to analyze solves business problems by customizing the Salesforce Platform.
* Excellent Communication Skills and able to clearly define the issue to the customer and provide solutions.
* Experience with Case Management.
* Develop and maintain Salesforce reports and dashboards to provide actionable insights.
* Monitoring and improve Org Health, External Integrations and maintaining security standards.
* Experience with User Management especially profiles and permission sets.
* Experience working with Public Sector/Government is preferred.
Education
* Bachelor s degree in computer science, Information Systems or other Information Technology major or equivalent work experience. Develops and implements standards, procedures, and processes for the network operations.
Work Environment:
* You and your manager will work together to determine the appropriate split of in-office and/or remote work.
Physical Demands:
* Remaining in a stationary position, often standing or sitting for prolonged periods.
* Communicating with others to exchange information.
* Repeating motions that may include the wrists, hands and/or fingers.
* Position Type and Expected Hours of Work: Full-Time, M-F: 9:00AM - 5:00PM EST
Why Kyra:
Founded in 1997, Kyra Solutions is a national leader in transportation technology and regulatory solutions in government. We specialize in the art and science of digital transformation in government. Our commitment to providing the highest level of service and tailored solutions has supported our consistent double-digit growth for over a decade. We are headquartered in the greater Tampa Bay area with other offices across Florida and an innovation center in Silicon Valley, CA.
Because of our dedication to our employees, we have won a Best Companies to Work for in Florida 2 years in a row by Florida Trend magazine. Kyra has won other numerous awards including the coveted INC magazine s one of America s Fastest Growing Companies several years in a row. Kyra s commitment to our employees, to best practices in project management and business analysis, and to solution development has led to our achievement in becoming the first Project Management Institute certified company in Florida. Our proven successful track record has resulted in several prestigious awards including the State of Florida's Diversity Business of the Year Award. We are proud to be a sponsor for the TaxWatch Productivity Awards and partner to Florida TaxWatch. Visit our website for more information. Equal employment opportunity employer.