ServiceNow Application Analyst- Remote (Florida) at Bluebird Staffing in Billings, Montana

Posted in Other about 2 hours ago.

Type: work-from-home





Job Description:

ServiceNow Application Analyst

RELOCATION PAID: Yes

LOCATION / RESIDENCE: REMOTE / FLORIDA

Applicants MUST reside in or relocate to Florida.

RESPONSIBILITIES:
  • Incident resolution
  • Customer support for all live ServiceNow modules
  • Request evaluation and completion
  • Participation in ServiceNow system upgrades and/or patches
  • Participation in small or mid-sized optimization efforts

Ongoing Projects:
  • Certificate Inventory and Management
  • Forecasting for Projects (Discovery)
  • Upland RightAnswers migration to ServiceNow KB
  • ServiceNow Washington Upgrade

Upcoming Projects:
  • Agent Chat, Agent Workspace, and Virtual Agent
  • Release Management

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