The hospitality group behind the acclaimed New York City restaurants, Llama Inn and Llama San is expanding its footprint with the upcoming Papa San, a Peruvian Izakaya set to open in early 2025 on 34th Street and 10Th Avenue (in The Spiral building). We are currently looking to hire a talented and experienced Assistant General Manager to start on or around mid to late December 2024.
The Assistant General Manager will play a pivotal role in the restaurant's day-to-day operations. As a member of the team, they will spearhead initiatives, drive development, and ensure the seamless operation of the restaurant.
Responsibilities
Day to Day:
Supervise service 4/5 shifts a week
Handle FOH team schedule, evaluating labor need for the day as it relates to expected covers
Support GM on a variety of tasks, including, service improvement, training of staff and administrative tasks
Working with the Maître d' in maximizing reservations and having a clear point of actions for the host for the day
Creating an educational pre-shift to encourage excellent service and dive sales
Establish an important presence on the floor, driving guest experience and resolving service issues that arise
Qualifications:
Minimum of 4-5 years of experience in full-service restaurant management as either a service manager, AGM, or formal dining restaurant manager
High volume experience of 200-300 covers per night preferred
Proven leadership ability and track record, especially as it pertains to managing hourly employees
Mid to strong cost analysis skills as it relates to labor, COGS, CGS, & Comps; with the eagerness to learn more.
Experience with scheduling
Knowledge and experience with our various systems is preferred (Toast, Resy, Binwise)
Ability to effectively manage a large team and delegate responsibilities.
A keen sense of ownership, attention to detail and follow through.
Benefits:
o 65% medical/vision/ dental coverage employer contribution
o 10 days of PTO per year
o 56 hours of paid sick time accrued annually
o Paid maternity/paternity leave
o Commuter benefits
o Group company discounts/on-site dining discounts