Senior Manager, Operations Improvement at Walmart in West Memphis, Arkansas

Job Description:

What you'll do at



Position Summary...


What you'll do...


At Walmart, we are seeking a dynamic and experienced Senior Manager, Operations Improvement to drive operational excellence across our retail stores. In this pivotal role, you will oversee multiple projects, manage content management initiatives, direct process improvements, and lead behavior change programs. Your expertise will be instrumental in streamlining operations, enhancing efficiency, and delivering an exceptional customer experience.



Role Detail:

• Oversees entire general maintenance and HVAC/R maintenance for 53 facilities.
  
  


• Leads 4 Sr. Mgr I - 2 General Maintenance and 2 HVAC/R. - 40 technicians
  
  


• Works cross functionally with Store Managers and Market Managers on their facility services needs
  
  


• 60% Travel - Mostly just within the region and maybe some to Home Office
  
  


• Oversee budget
  
  


• Manage and evaluate workflow
  
  


• Ensure tickets are being escalated properly
  
  


• Works directly with different vendors and contractors
  
  

Hard Skill Sets Needed:

• Communication/Interpersonal skills
  
  


• Customer service
  
  


• Experience in facilities management
  
  


• Leadership skills - Able to lead, motivate, and develop others
  
  


• Data Driven - Analytical skills
  
  


• Basic computer skills
  
  

Soft Skill Sets Needed:

• PMP Certification
  
  


• Lean Six Sigma
  
  

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
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For information about PTO, see https://one.walmart.com/notices.


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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
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For information about benefits and eligibility, see One.Walmart.


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The annual salary range for this position is $90,000.00-$180,000.00
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Additional compensation includes annual or quarterly performance bonuses.
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Additional compensation for certain positions may also include:
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- Stock
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Minimum Qualifications...



Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.


Minimum Qualifications: Bachelor's degree in Business or related field and 4 years' experience in retail operations, content development, project management, or related area OR 6 years' experience in retail operations, content development, project management, or related area




Preferred Qualifications...



Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.


Microsoft Office, Retail Industry, Training and Development, Working on cross-functional teams or projects


Masters: Business Administration


Project Management - Project Management Professional - Certification, Six Sigma Black Belt - Certification, Six Sigma Green Belt - Certification




Primary Location...



798 W Service Rd, West Memphis, AR 72301-1727, United States of America



About Walmart



At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?


Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.



All the benefits you need for you and your family

• Multiple health plan options, including vision & dental plans for you & dependents
• Financial benefits including 401(k), stock purchase plans, life insurance and more
• Associate discounts in-store and online
• Education assistance for Associate and dependents
• Parental Leave
• Pay during military service
• Paid Time off - to include vacation, sick, parental
• Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.



Frequently asked questions

• 
  On average, how long does it take to fill out an application?
  
  
  
  It depends on the role you are applying to. We do our best to keep the application process to approximately 15-20 minutes, plus an additional 20-30 minutes if an assessment is required. Further applications are faster as our system saves your data. Not all roles require an assessment and certain roles may require additional assessments.
  
  
  
  
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  Can I change my application after submitting?
  
  
  
  No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button.
  
  
  
  
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  How do you protect my personal information?
  
  
  
  Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart.
  
  
  
  
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