Director IT Data Services-Remote at United Natural Foods Inc in Providence, Rhode Island

Job Description:

PURPOSE:

The Director of Data Services is responsible for leading the development of analytics strategy and implementation of reporting, data visualization, and other Business Intelligence solutions tailored to the strategic needs of the field operations, finance, and executive teams. The director ensures the data architecture aligns with the company's goals for analytics, machine learning, and other data-driven initiatives. The director also manages cloud-based platforms such as AWS, Google Cloud, or Azure for data storage, ETL processes, and integration with internal and external data sources.

Leads business partner relationships to organize and make the most of our data by ensuring internal and external data standards are established and managed and the data is cataloged, detailed, and ready to integrate, analyze, and model. Works with business and information technology partners across the enterprise to manage and maintain their data, with a goal of greater transparency, quality, and usability. Ensures IT policies are developed and implemented to support organizational and enterprise goals and objectives. Participates in setting IT priorities, forecasting IT resource needs, and creating budgets that maximize resource use and leverage opportunities to improve organizational performance and reduce costs.

Plans and directs activities of a team of managers. Creates a vision, establishes a long-term strategy, sets goals and objectives, manages performance and deliverables, and develops/mentors staff. Oversees performance and deliverables of a global workforce of associates and vendors.

JOB RESPONSIBILITIES:

• Lead the design, development, implementation, and maintenance of complex data solutions.
• Develop conceptual, logical, and physical data models to support data analysis and business intelligence.
• Create and maintain current- and target-state data architectures.
• Define and manage standards, guidelines, and processes to ensure data quality.
• Manage senior business stakeholders to secure strong engagement for the solution and ensure that the delivery of the project aligns to longer-term strategic roadmaps.
• Experience driving reporting methodology, improvements, and technology implementations in support of customer analytics.
• Strong strategic, analytical, and creative skills with a history of tackling and solving complex challenges.
• Simplify the existing data architecture, delivering reusable services and cost saving opportunities in line with the policies and standards of the group.
• Develop & maintain the long-term strategy to drive data quality for the enterprise.
• Provide clear, continuous, and consistent data architecture leadership at a detailed level within the project.
• Implements principles, policies, standards, and guidelines for data management.
• Define indicators of performance and quality metrics and ensure compliance with data related policies, standards, roles and responsibilities, and adoption requirements.
• Develop and maintain UNFIs Data Engineering, BI and Data Reliability teams to ensure alignment with UNFIs data vision and strategy.
• Define, manage, and advance enterprise information management principles, policies and programs for stewardship, advocacy and custodianship of data and analytics, in concert with legal, information security, and corporate risk and compliance offices.
• Develop, plan, direct and control strategic short and long term financial and operational goals and objectives for a broad functional area.
• Manage and establish over data services goals and objectives throughout the Data Services Team.
• Demonstrate the ability to form top-performing teams by empowering team members appropriately, leading through example and gaining the respect of peers and associates. Encourage creative and innovated thought within team to sponsor team growth. Identify and develop top talent to support the organization's succession planning efforts.

JOB REQUIREMENTS:

Education/ Certifications:

• Bachelor's degree in the field of data science, computer science, information systems, or software engineering, or equivalent work-related experience required.
• Advanced degree/MBA preferred.

Experience:

• 10+ years of experience in Master Data Management, BI and Analytics, Big Data, Datalake and data warehousing development.
• 10+ years of experience managing data requirement analysts, data engineers, data architects, and analytics/reporting teams.
• 5+ years of experience in Agile Development Methodology
• 5+ years of experience in Advanced Analytics, Predictive Modeling, Data Mining, and Machine Learning.
• 5 years of experience implementing BI and data management platforms and strategies (such as Informatica, Databricks,Snowflake, ML/AI, etc.) Experience with Power BI or other similar reporting tools.
• Proven experience as a thought leader and track record for driving a data management practice in complex organizations.
• Experience leading digital transformation is strongly preferred.

Knowledge/Skills/Abilities:

• In-depth technical knowledge in building and deploying data analytics, business intelligence, and data solutions leveraging cloud-based platforms in AWS.
• Strong knowledge of curating large, complex datasets to derive KPIs, metrics, and analytics that transform empirical data into insightful, strategic decision-making visualizations.
• Strong knowledge of data governance and master data management.
• Strong leadership and agile project and product management skills; experience organizing, planning, and executing large-scale projects from vision through implementation, involving internal and external resources.
• Strong business acumen and ability to translate complex data and analytical concepts into actionable insights for non-technical stakeholders.
• Highly flexible and adaptable to work in a fast-paced, continuously changing environment.
• Strong ability to navigate ambiguous situations and deliver high-quality results.
• Highly motivated and self-driven, ability to prioritize and manage competing priorities.
• Strong teamwork and interpersonal skills; ability to communicate and influence at all management levels and with both technical and non-technical individuals and successfully manage in a cross-functional environment.
• Excellent written and verbal communication skills, strong customer focus and demonstrated ability to work in geographically dispersed teams
• Flexible and adaptable to learning and understanding new technologies.
• Good judgment is required for this position as there may be times when direct supervision may not be immediately available.

PHYSICAL ENVIRONMENT/ DEMANDS:

• Some travel may be required
• Most work is performed in a temperature-controlled office environment
• Incumbent may sit for long periods of time at desk or computer terminal
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Incumbent may use calculators, keyboards, telephone and other office equipment in the course of normal workday
• Stooping, bending, twisting and reaching may be required in completion of job duties

The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location.

All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.

Additional Information

• Schedule: Full-time

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