Job Description:
Career Area:
Marketing
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Caterpillar Safety Services (CSS) helps customers, Dealers and Caterpillar facilities around the world improve safety with a focus on culture. Our solutions help organizations assess their current safety beliefs, mindset and practices, build ownership through employee engagement and strengthen leadership behaviors to make safety positive and proactive. As the only OEM with these services, CSS differentiates Caterpillar from the competition. Our mission is to improve lives and bring out the best in people. You will be a part of a very rewarding endeavor to send everyone safely home, every day!
The Graphic Design Consultant is an important member of the Safety Services Product Support Team and will lead the creative vision for our training products and services. You will manage creative projects from start to finish including concept, application, art direction, creative execution, and delivery. The position requires an organized, detail-oriented individual who is customer-focused and enjoys collaboration.
What you will do:
- Create informative and impactful graphics, photographs, audio, video, and other visual elements for visual communication media within the solutions we sell to our customers.
- Adhere to the company's brand voice. Act as a resource/contact for brand issues.
- Collaborate with marketing and product development team to conceptualize projects, write briefs, obtain materials, finalize designs, and frequently communicate the status of all projects with stakeholders.
- Be a valuable partner with the Strategy and Project Management teams to ensure that all work delivers on the creative brief.
- Determine the overall style in which a message is communicated visually to its audience.
- Act as the designed asset steward, maintaining organized systems of file management and asset sharing within established business processes.
- Work with assets translated into several languages.
- Work extensively in the Adobe and Articulate 360 suites as well as Microsoft O365.
What skills you will have:
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customer solutions.
Level Working Knowledge:
• Communicates the importance of customer needs/expectations and commits to resolving them.
• Researches and verifies customer needs and expectations.
• Solicits customer satisfaction feedback and acts on improvement opportunities.
• Helps link organizational objectives to customer needs and expectations.
• Meets regularly with customers to understand their wants, needs and expectations.
Collaborating: Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.
Level Working Knowledge:
• Demonstrates experience participating in productive collaborative processes.
• Under guidance, initiates collaborative meetings.
• Assists in communicating shared goals with diverse groups and parties.
• Helps promote collaboration across generations, functions, regions, and levels.
• Helps solve business problems and meet business goals through collaborative processes.
Creativity: Knowledge of the approaches, tools, and techniques for promoting creative, original thinking and ability to apply it to a variety of business situations.
Level Extensive Experience:
• Maintains balance between innovation and pragmatism.
• Challenges accepted ways of operating.
• Monitors innovations in field and explores usefulness in own function.
• Encourages, solicits, and rewards imaginative ideas.
• Supports experimentation and accepts occasional setbacks or failures.
• Finds new ways to approach problems.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Working Knowledge:
• Delivers helpful feedback that focuses on behaviors without offending the recipient.
• Listens to feedback without defensiveness and uses it for own communication effectiveness.
• Makes oral presentations and writes reports needed for own work.
• Avoids technical jargon when inappropriate.
• Looks for and considers non-verbal cues from individuals and groups.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Level Working Knowledge:
• Provides prompt and effective responses to client requests and interactions.
• Monitors client satisfaction levels on a regular basis.
• Alerts own team to problems in client satisfaction.
• Differentiates the roles and responsibilities in a business relationship.
• Works with clients to address critical issues and resolve major problems.
Promotion and Marketing Communications: Knowledge of different promotional and marketing communication techniques; ability to use different marketing channels and tools in combination to focus on how a business communicates a message to the market.
Level Working Knowledge:
• Abides by the organization's policies on promotion and marketing communications to enhance business outcomes.
• Analyzes audiences during promotional and marketing communication events, to understand their perspectives.
• Assesses alternative delivery mechanisms for promotional and marketing communications.
• Assists in the development of marketing communication materials.
• Identifies communication barriers that hinder the objectives of marketing communication and resolves them.
Additional Information:
The primary location for this position is Portland, OR.
This position may require 5-10 % travel.
Summary Pay Range:
$95,640.00 - $143,520.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Annual incentive bonus plan*
Medical, dental, and vision coverage
Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
401k savings plan
Health savings account (HSA)
Flexible spending accounts (FSAs)
Disability benefits
Life Insurance
Parental leave
Healthy Lifestyle Programs
Employee Assistance Programs
Voluntary Benefits and Employee Discounts
Tuition Reimbursement
Career Development
*Subject to annual eligibility and incentive plan guidelines .
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
December 9, 2024 - January 2, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
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