Shuttle Van Driver - On Call at Sonesta Hotels International Corporation in Rosemont, Illinois

Posted in General Business 3 days ago.

Type: Full-Time





Job Description:

Job Description Summary

The Van Driver (VD) operates the hotel van to and from guest destinations in a safe and courteous manner. Will be required to work mornings, evening, weekends, and holidays.

Drivers are scheduled to work the following shifts:
- 3:30 am - 9:30 am
- 9:30 am - 4:30 pm
- 4:30 pm - 11:30 pm

Job Description

DUTIES AND RESPONSIBILITIES:


  • Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.

  • Respond to all guest requests for shuttle service in a prompt and courteous manner; assist guests with luggage while boarding and off-loading vehicle.

  • Operate vehicle in accordance with state laws; observe all airport rules pertaining the shuttle vehicles.

  • Explain and promote hotel facilities, outlets and services to guests and provide information regarding local attractions and activities.

  • Perform daily inspection of vehicles; take necessary action to correct deficiencies or unsafe conditions; keep vehicle clean and neat at all times.

  • Maintain vehicle mileage log.

  • Regularly inspect and clear hotel entrance and surrounding areas of litter and debris.

  • Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.

  • Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.

  • Ensure compliance with federal, state and local laws regarding health, and safety.

  • Perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS:


  • High School diploma or equivalent required.

  • One year of previous hotel experience, or retail customer service preferred.

  • Previous background from the extended stay industry preferred.

  • Ability to speak, read, and write fluent English; other languages beneficial.

  • Professional verbal and written communication skills.

  • Valid driver's license required. Commercial Driver's License (CDL) is required.

  • Frequently standing up, bending, climbing, kneeling, and moving about the facility.

  • Carrying, lifting or pulling items weighing up to 100 pounds.

  • Frequently handling objects and equipment.

  • Will be required to work mornings, evening, weekends, and holidays.

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:


  • Medical, Dental and Vision Insurance

  • Health Savings Account with Company Match

  • 401(k) Retirement Plan with Company Match

  • Paid Vacation and Sick Days

  • Sonesta Hotel Discounts

  • Educational Assistance

  • Paid Parental Leave

  • Company Paid Life Insurance

  • Company Paid Short Term and Long Term Disability Insurance

  • Various Employee Perks and Discounts

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:


  • Medical, Dental and Vision Insurance

  • Health Savings Account with Company Match

  • 401(k) Retirement Plan with Company Match

  • Paid Vacation and Sick Days

  • Sonesta Hotel Discounts

  • Educational Assistance

  • Paid Parental Leave

  • Company Paid Life Insurance

  • Company Paid Short Term and Long Term Disability Insurance

  • Various Employee Perks and Discounts

  • Hospital Indemnity

  • Critical Illness Insurance

  • Accident Insurance

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.





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