Job Description:

Perrigo

Customer Service Coordinator

Location:

Peachtree City, GA, US, 30269

Perrigo Company is dedicated to making lives better by bringing Quality, Affordable Self-care products that consumers trust everywhere they are sold. Help us do it.

External applicants please note: To apply to this position please click the APPLY button at the bottom of the application. (The SAVE button will only save your profile information but not submit an application for this open position.) Thank you.

Description Overview

We are looking for a Customer Service Coordinator to join our Perrigo Direct team in Peachtree City, GA.

Assists in the day-to-day administration of customer services processes to support the sales operations and administration teams.

Scope of the Role

• Receive, record and process customer orders, inquiries, and/or complaints covering items or products ordered.
• Process incoming POs, both manual entry and EDI.
• Ensure timely answering of customer inquiries received by phone, fax, or email, appropriately referring customers to company personnel and providing support materials as necessary.
• Research using available information resources and if necessary, redirect issues to appropriate resources and/or escalate issues requiring urgent attention.
• Provide pricing, availability, may suggest alternative products, and schedule information within established guidelines.
• Handle and assist the processing of picklists in an accurate and timely manner.
• Provide administrative support to sales management, including preparation of correspondence and presentations; respond to and route inquires received via telephone, email, mail and other as appropriate.

Experience Required

• High School or vocational qualification
• Typically, a minimum of 2 years’ experience
• Organized and attention to detail
• Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor
• EDI knowledge a plus
• Syteline ERP system knowledge a plus

External applicants please note: To apply to this position please click the APPLY button at the bottom of the application. (The SAVE button will only save your profile information but not submit an application for this open position.) Thank you.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by law. Our full Equal Employment Opportunity and Affirmative Action Policy Statement is available on our main career site in English and Spanish and will be provided in other accessible forms for persons with disabilities. #DIV

Nearest Major Market: Fayetteville
Nearest Secondary Market: Atlanta


Equal Employment Opportunity/M/F/disability/protected veteran status.

PI241024152

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