The Senior Analyst, Operational Analytics is a cross-functional internal consultant to the business that will work across several business units, with a primary internal customer group, but will also support other functions, as needed. This role is responsible for completing a wide range of quantitative and qualitative analyses to help inform company strategy and run the business more effectively.
Essential Duties and Responsibilities
Support multiple business units and supporting functions in making key strategic decisions.
Liaise cross-functionally beyond primary internal customer group; including, but not limited to, finance, HR, business development, sales, marketing, IT, and R&D.
Support fact-based decision-making and measurement of operational effectiveness (i.e., new process operating as designed) and/or economics (i.e., ROI) of company initiatives.
Build and maintain analysis, models, or dashboards to support forecasting, capacity planning, economic optimization, process optimization, and performance management processes.
Analyze company data to identify trends, issues, and opportunities for improvement.
Evaluate the economic and/or operational impact of new products and/or strategies.
Effectively compile and communicate findings to leadership or stakeholders verbally, visually, and in writing.
Perform ad hoc reporting and analysis, as needed.
Strong analytical skills, business intuition, and ability to build consensus across functions.
Excellent interpersonal and communication skills; ability to operate in a matrixed cross-cultural and cross-functional environment.
Adaptable, open to change, and able to work in ambiguous situations and respond to new information or unexpected circumstances.
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
Support and comply with the company’s Quality Management System policies and procedures.
Regular and reliable attendance.
Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 100% of a typical working day.
Ability to travel 10% of working time away from work location, may include overnight/weekend travel.
Qualifications
Minimum Qualifications
Bachelor’s degree in Business Administration, Math, Science, Engineering, Finance, or related field.
5+ years of relevant business experience.
3+ years of direct business analytics experience.
Proficient in Microsoft Office, especially Excel and PowerPoint.
Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
Authorization to work in the United States without sponsorship.
Preferred Qualifications
Experience with data analytics software, such as Tableau.
Experience writing SQL queries.
Experience with laboratory, healthcare, or medical device industries.
Working understanding of database design.
Working understanding of statistical methods for data analysis.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.