MOBE guides people to better health and more happiness. Behind our innovative health solutions is uniquely human philosophy. We believe that person-to-person connections and understanding can make a difference in a world where self-care can be complicated, and health care is ever-evolving and complex.
MOBE works with insurance companies and large employers to provide health solutions to people who are frequent users of the health care services, but are not experiencing optimal results. We combine data analytics, digital health, and a novel one-to-one personalized approach to impact health outcomes positively.
Supporting people is at the core of our business, employees included. MOBE is a high-growth organization with a culture built on trust and collaboration. Consistent across our teams and offerings is a belief in the power of people doing good together. We genuinely care about people and consider our workforce the most significant asset.
Description
Job Description:
The Sr. Systems Administrator plays a key role in enhancing and maintaining MOBE's Compute and Network Infrastructure. This is an experienced level position that requires a Jack-of-all-Trades level of experience with a strong drive to learn more.
Responsibilities:
Implement and troubleshoot IT infrastructure to include servers, networking, and security components within our AWS and Azure infrastructure
Comply with project plans and software development lifecycle standards
Build and support integrations between all MOBE systems internal and external (Okta, Salesforce, Marketo, Time Trade, Five9...) and other third-party applications
Collaborate with software development peers to design, develop and support Salesforce's integration with other MOBE technology platforms
Assist IT Operations with the day-to-day management of IT infrastructure and vendor management
Maintain applications and systems documentation used in design, development, test and support activities.
Contribute to team effectiveness by completing assigned projects on time
Provide information by answering questions and requests
Diagnose root causes of service issues and drive resolution of issues while working with the appropriate vendors
Advanced understanding of Cloud environments (Azure and AWS). Examples of specific areas for an AWS environment including but not limited to; EC2, CloudWatch, Elastic IP and other AWS systems/features managed by MOBE or applicable vendor. Similar for Azure.
Support IIS website deployments which may require minimal off-hours or out of normal business hours work
Maintain quality service by following organization standards
Perform special projects as defined by leader
All other duties as assigned
Position Requirements
Minimum Qualifications:
Relevant Bachelor's Degree or 5+ years of additional experience in lieu of degree
5+ years of Systems Support experience in complex technical environments
Ability to effectively manage Linux/UNIX and Windows systems
Experience integrating and configuring Software as a Service offerings
Experience with cloud based hosted infrastructures (AWS, Azure...)
Ability and willingness to learn new tools and applications
Proficiency in a common language such as PowerShell, Bash, Java, C#, Python or JavaScript
Understanding and implementation of Virtual Desktop Infrastructures
Understanding of relational databases such as MS SQL Server or Oracle
Knowledge of system architecture and usage of APIs
Excellent organizational and analytical skills
Attention to detail and quality
Effective written and verbal communication skills with ability to convey complex technical concepts to business users and management
Desired Qualifications
Knowledge of cloud development and product environments
Experience in a fast-paced environment delivering results on multiple concurrent projects
Understanding of Data processing and Secure File transmissions
Healthcare, marketing or call center operations experience
Key Characteristics:
Passionate about helping others
Self-Confident and able to diplomatically express views that may be unpopular
Conscientious, organized and dependable; always meets deadlines and commitments
Personable, easily establishes rapport with others, making them feel comfortable and valued
Initiative-Driven, pursuing goals beyond what is required or expected
Service-Oriented, anticipating, recognizing and meeting customer needs
Conflict-Manager, diplomatically and tactfully able to calm tense situations
Communication, addressing issues, listening and seeking mutual understanding
Influence, effectively persuading others
Collaborative, works as part of the team to successfully achieve common goals
Full-Time/Part-Time
Full-Time
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.