Job Description:

Description

• Meet Stride


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Over 20 years ago, Stride was founded to provide personalized learning - powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed - however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.

Stride is a community of passionate leaders. Whether teachers, engineers, curriculum writers, or financial managers - whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions. Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.

As a Cloud Program Operations Manager in Stride's Center of Excellence (COE), you will be responsible for managing cloud program operations, cloud governance, and financial reporting activities as they relate to our cloud environment in AWS. The Cloud Program Ops Manager will work closely with teams within the Cloud COE and the broader Technology, Product and Finance organizations, in additional to 3rd party vendors. The Program Ops Manager will develop and maintain a holistic view of our cloud roadmap, cloud operational health and the cloud cost model, while providing regular updates to executive leadership.

ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Maintain COE project intake, resource scheduling and operational metrics;


• Drive efficiency in Cloud Center of Excellence operations by defining and implementing best practices;


• Analyze data to develop metrics and dashboards to improve Cloud COE operations through a data-driven framework;


• Contribute to strategic planning for cloud solutions;


• Chair forums relating to Cloud Architecture, Cloud Governance, Intake, and all associated COE forums; drive best practice across all aspects of our Cloud COE;


• Conduct capacity planning analysis and cloud budget planning;


• Create and maintain cloud infrastructure health, cloud performance and cost control metrics and dashboards;


• Define high level costs, benefits and schedule estimates associated to the Cloud COE roadmaps;


• Interface across multiple business areas to coordinate deliverables, build consensus and influence outcomes;


• Facilitate resolution of conflicting business requirements through enterprise perspective;


• Ensure compliance of principles, strategies, frameworks and standards across the enterprise;


• Responsible for planning, directing, and coordinating complex, high-visibility initiatives;


• Lead large, global, and often virtual groups of cross-departmental multi-disciplinary teams of highly talented professionals;


• Develop and refine program and project plans specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans, and allocation of available resources;


• Monitor and report on project compliance and alignment to overall strategy.

Supervisory Responsibilities: This position has no formal supervisory responsibilities.

MINIMUM REQUIRED QUALIFICATIONS:

• Bachelor's degree, preferably in a field related to Computer Science, Business Administration or Finance AND


• Eight (8) years of direct experienceOR


• Equivalent combination of education and experience

Certificates and Licenses: None required.

OTHER REQUIRED QUALIFICATIONS:

• Experience working in a cloud-based program operations function (preferably AWS)


• Exemplary oral and written communication skills including meeting facilitation and presentation


• Experience developing data analytics dashboards, relating to finance and operational processes


• Effective collaboration skills with ability to interface with all levels of management and staff


• Exemplary oral and written communication skills including meeting facilitation and presentation


• Excellent vendor management skills with ability to navigate a complex multivendor environment


• Integral experience with business projects in determining and driving process, technology and organizational changes/impacts


• Proven problem-solving and analytical skills, with the ability to apply business judgment to complex problems and make decisions


• Experience with driving product selection and evaluation; build vs. buy concept


• Experience managing several 3rd party vendors


• Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency.


• Ability to travel 5% of the time


• Ability to clear required background check

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This is an office-or home-based position. The noise level in the office is usually moderate (computers, printers, light foot traffic). We are seeking applicants from Washington, D.C, and from any state except Colorado.

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.