Casino Cashier (Horseshoe Council Bluffs) at Caesars Entertainment in Council Bluffs, Iowa

Job Description:

Responsible for performing varied cashier, check cashing, Total Rewards, APS, Skymall and Slot Booth functions in an upbeat, pleasant, efficient, an honest manner. Also, responsible for security of all funds entrusted during his/her shift.

KEY JOB FUNCTIONS :

• Distributes monies accurately to guests via check cashing, conversion of coins, exchange foreign currency, tokens, and gaming chips into currency for gaming guests.
• Accurately processes Fast Cash ticket redemptions and check cashing transactions and redeem coupons.
• Communicates and executes components of Caesars Rewards program (Caesars Entertainment loyalty program) to existing and new customers.
• Reviews player rating screens and issues complimentaries in accordance with established policies and procedures.
• Ensures customer contact is upbeat, positive, informative, and thorough.
• Updates and maintains customer information to accurately reflect customers' profile.
• Replaces lost cards for our guests.
• Accurately completes all cashier paperwork.
• Processes slot taxable jackpots, quick pays and no I.D. jackpots.
• Completes reserve and emergency coin fills as needed.
• Knowledgeable of paid in/out policies and procedures.
• Adheres to departmental, company, regulator, and internal control policies.
• Performs all other related and compatible duties as assigned.

EDUCATION and/or EXPERIENCE:

• High School Diploma or equivalent required.

QUALIFICATIONS:

• Strong interpersonal communication and customer service skills.
• Strong written and verbal skills required. Ability to print and write legibly. Must be fluent and literate in English.
• Maintains positive communication with co-workers on all levels and works as a team.
• Must be physically mobile with reasonable accommodations, including the ability carry up to 50 pounds, and push/pull up to 750 pounds (with electric cart assistance). Must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when maneuvering around work area. Must be able to stand and walk for entire shift.
• Previous computer skills preferred such as Word and Excel.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business

WORK ENVIRONMENT :

• Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality.
• Must be able to work in a fast paced environment.
• Listens and responds to visual and aural cues.

Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's®, Caesars® and Horseshoe® brand names. Affiliates of Caesars also own the World Series of Poker® and the London Clubs International family of casinos. The Caesars Entertainment family's success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment.

Team members of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission "We inspire grown-ups to play" fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.