Geek Squad DA : Computer Repair Technician (Goleta, CA #1391) at Best Buy in Goleta, California

Job Description:

Our PC Double Agent is responsible for a variety of fulfillment duties which may include delivery, installation, integration, networking, and repair of consumer electronics devices, with a primary focus on computing.

Key accountabilities:

• Leads on two person jobs and complex projects as well as performs work alone.


• Provides a seamless Client experience by advising and fulfilling on lifestyle recommendations regarding product, service, and content.


• Completes fulfillment of advanced complexity work, and triage and de-escalate difficult Client interactions as needed.


• Responsible for managing inventory and vehicle maintenance in partnership with other Agents, processing paperwork and payment, providing feedback and training opportunities, and completing store stock repairs.

• 1 year Customer Electronics delivery, integration, network, and/or repair experience in the primary field of focus.


• 2 Years customer service


• State/Local Licensing as required


• 21+ years of age


• Clean driving record


• Able to carry/lift/push/pull weight up to 75 lbs. or 150 lbs. as part of team, with or without accommodation

• Customer Service Experience, including complex issue resolution.