POSITION SUMMARY: Leads, directs and manages the Bank’s “people portfolio” in conjunction with the President/CEO and Division Managers. Works closely with President/CEO and Division Managers to foster/promote the desired Bank culture. Develops bank wide human resources policies and programs, including organizational planning, organizational development, employee relations, compensation, benefits, recruitment, recognition and training. Advises senior management on strategic employee issues/decisions. Champions and drives organizational change in conjunction with the President/CEO and Division Managers. Maintains and upholds all applicable compliance and regulatory guidelines.
PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES:
Coaches and counsels managers/employees on all human resources issues. Serves as mediator, coach, advisor and facilitator, as desired and needed by President/CEO and Division Managers. Maintains and models effective communication, both written and verbal. Ensures compliance with established personnel guidelines/ procedures at all Bank organizational levels. Provides assistance and counseling with interpretation of human resources guidelines to both management and staff.
Develops, directs, and maintains the Bank's wage and salary administration and performance appraisal/management programs. In concert with the Internal Compensation Committee, helps manage all requests for salary adjustments for positions up to those requiring Board approval, subject to the decision matrix (addendum A). Participates in compensation and benefits surveys on behalf of the Bank and maintains competitive salary ranges for all bank jobs. Reviews all completed performance reviews, along with members of the Internal Compensation Committee, and, with the direction from the President/CEO and Division Managers, counsels supervisors/managers on coaching and performance issues. Assists in the development and implementation of incentive compensation programs for staff and management. Tracks results and ensures accurate cash payouts per plan provisions.
Leads and manages recruitment/retention policies and practices. Coordinates all recruiting, screening, interviewing and selection activities, both exempt/non-exempt, including establishment of recruiting sources. In concert with the executive leadership team, approves requisitions for staff at all levels, directs placement of employment advertisements and coordinates scheduling of interviews. Provides assistance and training to managers/supervisors in interview process, ensuring selection of candidates best suited to position and Bank.
Formulates, recommends and implements bank wide human resources policies, programs and objectives. Develops and maintains the Bank's Employee Handbook and supporting procedures. Organizes and coordinates Bank's employee in-house communication tools and recognition programs. Designs and executes recognition programs to derive maximum possible loyalty between Bank and staff.
Prepares, assists and monitors annual budget for salary, benefits, and training. Proactively recommends productivity enhancement (includes researching and recommending department metrics with the intent of aiding Division Managers in proper staffing models. Assists CEO and CFO with continued improvement of efficiency ratio. Oversees training and employee development programs.
Develops, administers and maintains Bank's benefit and retirement programs. Seeks competitive bids, solicits Board approval and implements plans in best interest of Bank. Monitors and controls costs. Acts as corporate Affirmative Action/Equal Employment Opportunity Officer. Ensures Bank compliance with applicable statutes. Maintains annual Affirmative Action Plan and supporting documentation. Acts as primary contact with minority/governmental agencies. Fosters the inclusion of "protected groups" at all position levels and in all facets of Bank operations. Supports and encourages diversity efforts and building of diverse workforce.
Assists the President/CEO and Executive Leadership Team to ensure effective communication throughout the organization and across all markets and locations.
SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES:
Ensures that employees have clear goals and development plans, consistent with bank culture and core values.
Supports the ongoing implementation of the Performance Management system, utilizing tools and attending training sessions.
Establishes and oversees wellness and safety programs for the Bank, including first aid, ensuring OSHA regulation compliance, Workers Compensation claims are filed and preventative actions taken, and health opportunities are afforded Bank employees.
Oversees the Bank's employment record keeping and payroll function.
Ensures backup of records and contingencies for records/payroll reconstruction are in place in the event of primary systems/records loss. Ensures all agency regulations and retention requirements are met.
Develops and approves FMLA and other leaves of absences.
Works closely with the Executive Assistant to provide assistance and backup as needed in the Shareholder relations and recordkeeping.
Other duties as may be assigned.
TEAM/COMMITTEE ASSIGNMENTS:
Customer Experience Team
Internal Compensation Committee
ROLE QUALIFICATIONS:
Education
Bachelor’s degree in Human Resources
Experience
5-7 years HR generalist experience and/or training or related experience and/or training, or equivalent combination of education and experience
Specialized training in human resources related schools, etc. (i.e., ABA Human Resources School, SHRM certification of PHR/SPHR)
Other Skills and Abilities
Excellent communication skills, both written and verbal
High energy level
Facilitator/coach/mentor
Good reasoning abilities and sound judgment
Resourceful and well organized
Participative management style
Assertive/persuasive
Negotiation skills
Service oriented
Security Financial Bank is an equal opportunity employer of women, minorities, protected veterans and individuals with disabilities.