Operations Manager - NI (Manhattan) at ThyssenKrupp Elevator Corporation in New York, New York

Job Description:

What we expect

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an experienced Operations Manager - New Installation in Manhattan, NY.

Responsible for successfully managing all new installation operations processes, employees and projects to ensure that the department functions profitably and exceeds the annual budgetary plan

Essential duties and responsibilities:

• Supervises superintendents and employees by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, supervising performance management, and administering progressive discipline


• Administers company safety program. Includes performing safety audits when necessary and stressing the importance of safety to all employees


• Plans, directs, and prioritizes elevator installations and manpower needs; utilizes project management software and other scheduling tools


• Uses accounting reports and programs to review job status to identify risk and opportunity. This includes properly reporting fade issues prior to revenue


• Develops and maintains strong working relationships with contractors, elevator consultants, construction firms, and architects


• Reviews and signs off on all bids. Includes attending pre-bid meetings with construction sales representatives and providing technical input to calculate labor and material costs


• Reviews and signs off on change orders, purchase orders, elevator turnover authorizations, accounts receivable, writeoffs, credits, and other necessary approvals


• Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements


• Maintains strong familiarity of company Standard Operating Procedures and products by attending company training classes, utilizing the SOP document library, and reviewing factory equipment updates and supplier goods; Interfaces with corporate departments, including the factory, coordination and labor, and consults with the Regional Operations Team


• Mediates and resolves complaints and problems of external and internal customers. Includes meeting with local business agents to resolve issues involving union employees


• Determines what materials need to be ordered for job completion, and coordinates and arranges for sub-contracting portions of installations


• Makes weekly crew visits and day one visits to manage safety, site activities and progress of employees and customer; documenting findings


• Performs other duties as may be assigned

Who we are looking for

• Thorough knowledge of the elevator industry and general management methods within the elevator industry


• Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience


• Ability to define problems, collect data, establish facts, and draw valid conclusions


• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables


• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

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