PGIM Private Capital - Senior Business Process Analyst (HYBRID) at Prudential Ins Co of America in Newark, New Jersey

Job Description:

Job Classification:

Project Mgmt, Transformation & Strategy - Project Mgmt, Transformation & Strategy

PGIM Private Capital

Analyst, Business Systems Analyst

Our Role:

As part of the Information Technology & Services team within PGIM Private Capital (PPC), we support PPC with both vendor and internally designed applications, processes, and reporting.  We are looking for an astute, determined professional like you to fulfill a business process analyst role on this team. You will showcase your success through collaboration, ownership, and innovation. Your ability to apply business process analysis knowledge to improve and increase the success of the business by working with both the business process end users and technical teams will help keep our competitive edge. This rewarding opportunity will enable you to have an impact in our organization, so if this sounds exciting, then PGIM Private Capital might be the place for your next opportunity.

Your Impact:

• Utilize knowledge of Business Process Analysis concepts to analyze business processes to determine what works well and where there are pain points


• Support business initiatives and system enhancements


• Work with end users to learn and understand existing processes documenting flows and reviewing all supporting information


• Determine how necessary improvements can be made


• Support project team with overall project improvements


• Support technical teams responsible for building, modifying, and maintaining the systems that support the business


• Possess a reasonable understanding of the Business Analysis discipline


• Create process flows and conduct gap analysis for current state vs future state


• May seek guidance from management on input regarding system design proposals and in how to communicate the reasoning and decisions on process / system design to business stakeholders


• Have sufficient understanding of asset management to support business users’ needs


• Keep abreast of industry initiatives and market trends that impact the business to continue to improve efficiencies


• Responsible for understanding technology impact on the business processes 


• Understand the software delivery processes, with emphasis on change, risk, scope and communication management in lieu of the impact of the same on the overall project

Your Required Skills:

• Bachelor's degree in business with a focus on asset management or equivalent work experience


• Has 4+ years of experience in business process analysis


• Strong analytical and problem-solving skills, with ability to conduct root cause analysis on system, process or production problems and ability to suggest viable solutions


• Ability to improve end-user proficiency with new systems, programs, and applications across departments


• Ability to prioritize tasks and projects and work effectively under pressure


• Strong organizational and administrative skills; at ease with abundance of details, yet mindful of big picture at all time


• Experience with Application Lifecycle Management (ALM) tools such as Jira


• Works independently and requests assistance as needed

The PGIM Culture:

PGIM is proud of its distinctive and inclusive culture, with a sound reputation for the pedigree and professionalism of its employees. PGIM has a feeling of quality and stability, but at the same time it is forward-thinking and evolutionary in its approach. Employees have a unique opportunity to build their career path by owning their development, their career and their future. As a result, staff turnover is particularly low, and leadership is dedicated to growing talent at all levels within the organization.

Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations.

The salary range for this role is from $80,000 to $120,000.    Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.  Roles may also be eligible for additional compensation and/or benefits.  Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law. 

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.

PEOPLE WITH DISABILITIES:
If you need an accommodation to complete the application process, which may include an assessment, please email accommodations.hw@prudential.com.

Please note that the above email is solely for individuals with disabilities requesting an accommodation.  If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.

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