Help Desk Analyst at The Judge Group Inc. in Malvern, Pennsylvania

Job Description:

Location: Malvern, PA

Salary: 23p/h

Description: Our client is currently seeking a Help Desk Analyst:
This role will be a long term contract to about 3 years and will be 100% onsite


This job will have the following responsibilities:

• Handling 30+ calls per day, ticketing and logging IT responses


• Escalating to proper authorities through ticketing system


• Maintaining a high level of customer service

Qualifications & Requirements:

• 6+ month with customer service through phone support
• Preferred education within IT area (BA or BS)


• ServiceNow experience is a plus

Contact: asites@judge.com


This job and many more are available through The Judge Group. Find us on the web at www.judge.com Apply Now