Regional Operations Manager - Los Angeles at Turtle & Hughes Inc. in Los Angeles, California

Job Description:

Why Turtle?
Are you looking to join a growing team of dedicated, driven, and passionate people who emphasize a work environment based on respect, collaboration, and diversity?

At Turtle, you will play a key role in our goal to listen, learn, and be helpful to every customer in need. With over 900 employees, spanning across the US, Canada, Mexico, and Puerto Rico, we believe that our people are our most valuable assets. Through our culture of innovation, education, and accountability, you ensure to create a space where Everyone Matters. We believe that EVERYONE can do extraordinary things and our mission is to create a workplace that empowers our employees to be successful. It explains why our history spans 100 years and has led to our standing as one of the nation’s largest independent electrical industrial distributors. You believe that by making the right choices, you can find the right solutions. That’s how we built our past. That’s how we’ll build our future.

About the Role

As the Director of Regional Operations, you will be responsible for managing the day to day activities of the branches in the Southern California area, which includes - Los Angeles, Huntington Beach, Ontario, California, while evaluating current and proposed systems and procedures. You will recommend changes when necessary and assists in the implementation of new processes. You will perform a variety of tasks while leading and directing the work flow of others. You will develop and implement business plans that allow the Company to achieve both service and financial goals while managing all resources to drive desired results. The Director of Regional Operations reports directly to the VP of Corporate Operations and a dotted line to the Local Branch/Sales Manager. The candidate for this position must be able to report to our Los Angeles, CA branch at 2585 E Olympic Blvd.

What You’ll Do:

• Design and implement programs to maximize net profit and return on sales.


• Initiate new and/or improve existing productivity performance metrics.


• Monitor customer service levels, and improve service as needed.


• Monitor inventory levels, and continuously reduce obsolete and overstocked material.


• Oversee preparation of branch related budgets and monitor monthly expenses.


• Manage a large number in relations to operations and support staff.


• Monitor activities to ensure compliance with organizational policies and procedures.


• Monitor competitive conditions in the territory, and recommend necessary changes.


• Develop and implement strategic plans to ensure long-term market share and growth.


• Audit and standardize system processes and procedures and ensure adherence to corporate expectations.


• Ensure HR processes including but not limited to performance reviews, new hires, disciplines and terminations adhere to and follow corporate protocol.


• Streamline administrative functions


• Lead continuous improvement efforts


• Oversee Fiscal accountability and Monthly/Year End Closings


• Manage Operational reports


• Oversee all branch personnel (admin/sales)


• Training and development of branch personnel


• Oversee Branch Checking and Petty Cash


• Submits Branch Payroll accurately and timely


• Oversee Credit Card, Cash, and COD account reconciliation


• Trouble Shooting/Problem Solving


• Maintain all Corporate Record Retention Requirements

What You’ll Bring

• Minimum of 5 years of experience required: Sales, operations, warehousing, or finance


• 4 year college degree


• Lean Six Sigma, Process Excellence Experience - Specifically in a transactional or service environment preferred.


• Knowledge of wholesale distribution industry and competitors in assigned territories and of supply chain management principles


• Knowledge of Company pricing policies and objectives and marketing strategies for various markets served


• Knowledge of the impact pricing decisions have on the profit and loss of the Company


• Knowledge of the Company's Sales, Operations, Financial, and Human Resources processes


• Knowledge of various suppliers and their respective product lines


• Working knowledge of the Company's computer systems and related applications and reporting methods

What We Offer:

We offer a competitive benefits package. Some of which include:

• 401(k) plan


• Health Insurance


• Dental Insurance


• Vision Insurance


• Life Insurance


• Paid Holidays


• Vacation and Sick Days


• Employee Negotiated Discounts

Who We Are

Founded in 1923, Turtle is a fourth-generation, family-owned, and three-generation women-owned business, and one of the nation’s largest independent electrical and industrial distributors. Headquartered in Clark, NJ, our Electrical Distribution division operates 14 branches spanning from coast to coast. It is a significant force in the engineering and procurement of power distribution, automation, lighting, and energy projects, offering integrated services for the industrial and construction markets. Turtle Integrated division provides on-site MRO procurement, cost-saving, and spend analytics across the US and in Canada, Puerto Rico, and Mexico.

What To Do Next

You can begin by filling out our application online. If you want to learn more about Turtle, please visit our website www.turtle.com or our social medias! LinkedIn: @Turtle Instagram: @TurtleandHughes Facebook: @TurtleandHughes Twitter: @TurtleandHughes YouTube: @TurtleandHughes

Turtle is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, disability, genetic information, pregnancy, marital status, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws.