Posted in General Business 12 days ago.
Type: Full-Time
Location: Sioux Falls, SD
Shift: Full-Time
Job Schedule: M-F 8:00am-5:00am (Including Saturday Rotation)
Company: First PREMIER Bank
About the Role
Provides PREMIER customer service to all bank customers. Assists the Branch with sales and servicing activities. Sells and originates personal deposit and small loan accounts. Provides support to all areas of the Branch, including the lobby and teller line.
Job Duties and Responsibilities
Processes customer transactions including deposits, withdrawals, cashing of checks, redemption of savings bonds, acceptance of payments (loans, credit card, credit lines, etc.), issuance of Cashier’s Checks and Gift Cards.
Transacts a determined percentage of monthly branch teller transactions.
Independently prepares, completes, reviews, and takes action on weekly, bi-weekly, and monthly branch reports.
Performs receptions duties as needed; professionally administers telephone calls, greets and directs bank customers and visitors.
Understands all regulatory expectations and changes as they relate to bank deposits and lending.
Meets established annual goals for checking and loan products as assigned, keeping personal and branch objectives in mind.
Understands IRA accounts and the rules and regulations attached to them; processes requests to open, maintain, and/or close IRA accounts.
Maintains a thorough understanding of consumer underwriting, loan, and credit policy procedures with an approval authority up to $25,000 and maintains a working knowledge of the Fair Debt Collections Privacy Act to successfully manage delinquent accounts.
Performs real estate loan processing tasks and possesses a thorough knowledge of real estate procedures, underwriting and necessary regulations.
Establishes a successful referral network to grow new customers and identifies opportunities to expand existing relationships through direct customer contact and outbound sales calls.
Participates in branch staff training, maintains a current knowledge of Federal and State laws and regulations, and maintains a working knowledge of the Bank’s policies and procedures to diminish the possibility of errors.
Assists in the training and support of new and existing Universal Banker Is.
Grows and maintains a consumer loan portfolio and demand deposit account portfolio and meets the established annual goals for each, keeping personal and branch objectives in mind.
Skills and Qualifications
Must have excellent interpersonal skills; able to communicate both in person and on the phone.
A basic understanding of the banking industry is preferred. 1-2 years of cash handling and customer service experience is required.
Combination of education/experience that would enable incumbent to meet essential functions and required competencies of the position.
Basic computer skills and proficiency of the English language.
Ability to concentrate and work independently.
Capacity to learn, adapt to change, and become proficient quickly.
Ability to handle stress, exercise self-control, adhere to company policies and procedures and uphold the PREMIER Way.
Competitive Benefits Package
Our Culture
See job description
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