QA Engineer at Harvard University in Cambridge, Massachusetts

Job Description:

Harvard University


Position Title: QA Engineer

Req ID: 66046BR

School or Unit: Harvard Law School

Description: Position Description

The QA Engineer is a member of the ITS Business Solutions team, responsible for performing quality assurance processes that ensure robust technology solutions are delivered to the Harvard Law School community. You will develop test plans and cases, perform hands-on testing, coordinate client acceptance testing, engage with vendors and participate in releases. You will have the opportunity to grow your skills as part of our dynamic and collaborative team. The successful candidate will thrive in a nimble, Agile development environment, enjoy working directly with our business partners, and be comfortable moving between technologies based on business requirements and emerging trends.

As a QA Engineer you will:

• Work with clients to understand business processes and requirements
• Develop and execute test plans and test cases
• Implement test automation (functional and performance tests)
• Lead integrated system testing sessions with clients
• Build positive relationships with clients to promote effective communications and negotiations
• Triage bugs with clients, to ensure accurate detail and prioritization
• Assist Scrum-master in identifying and mitigating project risks
• Participate in the execution of releases
• Triage user support incidents escalated from the Service Desk
• Be a vocal proponent for quality in every phase of the implementation process

Basic Qualifications

• Minimum of 2 years post-secondary education or relevant work experience

Additional Qualifications and Skills

We are looking for people who have:

• Hands-on quality assurance experience, or equivalent transferable technical experience
• Experience testing multi-tiered, transactional web applications
• Ability to understand user stories and technical specifications and translate them into test cases
• Experience delivering software solutions using iterative methodologies, such as Agile/Scrum
• Working knowledge of web accessibility standards
• Experience implementing performance and load testing strategies
• Experience using collaboration and test management tools
• Knowledge of system integration techniques, scripting languages and web services
• Ability to operate within short release cycles
• Strong organizational and communication skills, working both with technical and non-technical audiences
• Drive to achieve excellence in customer satisfaction, product quality and reliability

Additional Information

We regret that Harvard Law School is unable to provide visa sponsorship for staff positions.

All offers to be made by HLS Human Resources.

About Us

Be a part of excellence and leadership in legal education and scholarship at Harvard Law School. We are a community of talented people from diverse backgrounds, lived experiences, and perspectives, dedicated to advancing the cause of justice all over the world. We value our differences and our diversity as a source of strength. We are committed to developing and inspiring our students and our workforce. Whoever you are, whatever you do, however you do it, Harvard Law School is a place where you can thrive.

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

LinkedIn Recruiter Tag (for internal use only)

#LI-MH1

Department Office Location: USA - MA - Cambridge

Job Code: I1557P IT Quality Assurance Prof III

Job Function: Information Technology

Work Format: Hybrid (partially on-site, partially remote)

Sub Unit: ------------

Salary Grade: 057

Department: Information Technology Services


Union: 00 - Non Union, Exempt or Temporary

Time Status: Full-time

Pre-Employment Screening: Identity


Commitment to Equity Diversity Inclusion and Belonging: Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EOE Statement: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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