Posted in Management 13 days ago.
Type: Full-Time
Cigna Title: Program Management, Senior Manager
Business Title: Senior Manager, Transactional Voice of Provider
POSITION SUMMARY:
The transactional VoP experience and operational readiness team works across multiple areas of the enterprise and provides insights to advances in technology deployment that impacts provider. The team plays a critical role in providing actionable insights in support to accelerate Cigna's competitive advantage through thoughtful improvements and differentiation in the provider's experience. The team is comprised of designers, researchers and digital adoption leads,
The Sr. Manager of transactional Voice of Provider will lead all the voice of provider (VoP) programs including provider feedback, data interpretation, improvement recommendations and monitoring short and long-term change.
DUTIES AND RESPONSIBLITIES:
QUALIFICATIONS:
TECHNICAL SKILLS PREFFERED:
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
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