*Quality Coordinator at University of Oklahoma in Oklahoma City, Oklahoma

Job Description:

Assists in the facilitation of a Quality Program by performing research, survey assistance, complaint monitoring, information presentation, quality audits, site visits, seminars, and data maintenance.

Duties:

• Performs various research activities pertaining to quality.


• May include research for accreditation, medical compliance, or IACUC protocols.


• Assists director or other personnel with patient satisfaction and other surveys by gathering information and analyzing findings.


• Makes recommendations or corrections concerning the survey.


• Monitors complaints, activities, and procedures.


• Follows up on problems to ensure all are addressed. 


• Gathers information, scores, or analyzes data.


• Presents information and findings to quality committee, departments, physicians, and other personnel.


• Performs quality audits.


• Examines data in patient charts, performs quality improvement, initiatives and research study evaluations of approved protocols to determine if correct procedures are followed. 


• May perform queries of databases for random selection protocols.


• Determines if there is adherence to Federal and State regulations and if steps were taken to correct problems.


• Visits various sites and ensures standards are being met.


• Participates in various studies pertaining to patient quality care.


• May develop curriculum for training researchers, research support staff, physicians, and clinic staff.


• May develop and implement educational materials and provides instruction to employees.


• Assists in planning seminars by gathering information, obtaining speakers, creating handouts, and setting agendas.


• Maintains data, databases, reports, correspondence, and evaluation findings.


• Maintains policies and procedures following Federal and University regulations and policies.


• Performs various duties as needed to successfully fulfill the function of the position.

Required Education: Bachelor's degree AND:

• 24 months experience in quality improvement and compliance. 

Equivalency/Substitution:  Will accept 48 months related experience in lieu of the Bachelor's degree for a total of 72 months experience.

Skills:

• Excellent verbal and written communication skills.       


• Detail oriented for accuracy of data and information.       


• Highly organized and ability to handle multiple projects and deadlines.

Advertised Physical Requirements:

• 
  Physical: Must be able to work in sitting position.  Ability to engage in repetitive motion.


• 
  Environmental: Standard office work environment.

Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.

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