Navigator at Innovative Network of Knowledge (INK) in Austin, Texas

Job Description:

It's a great feeling to work for a company that does so much good for others around the world!



Academic Req: (Preferred) Bachelor's degree in a human service field or related field or currently enrolled in an advanced degree program. Required: High School Diploma.



Certifications: If applicant does not have 18hrs of social work on transcript, then a Family Services Certificate must be obtained within 6 months of hire. INK will pay for 1st certification test. If test is failed, subsequent tests will be paid for by the applicant.



Work experience: Preferred 1-year related direct service experience.



Summary: The Navigator is responsible for using sound professional judgment and best practices to ensure quality services are provided the service population especially in crisis situations while maintaining compliance with established program standards.



Essential Functions:

1. Outreach and recruitment of participants for classes, including efforts for minimizing attrition.
2. Establishes and maintains a trusting and professional working relationship with families by providing regular contact through personal visits.
3. Administer intake, assessments, and screening tools to clients and family members.
4. Utilizes intake and assessment results to establish and effectively implement goals, objectives, and activities identified with parents.
5. Records all group and individualized services and activities in a complete, concise, and timely manner utilizing program forms into informational software/databases.
6. Meets with Manager/supervisor on a bi-weekly basis to evaluate status of families on caseload.


Measurable Deliverables:

1. Obtains and maintains certification in SafeCare curriculum administration.
2. Enroll and partner in serving a maximum of 60 clients and provide sessions of services as per Texas Thriving Families guidelines.
3. Provide parent & health education, case management, resource and referrals, basic needs support, transportation assistance, and/or other support services to families on caseload.
4. Document all attendance on a weekly basis in informational software.
5. Attend all required trainings.
6. Provide community education on child abuse prevention strategies.
7. Develop together with Director, updates, reminders, and community education information.



Requirements:

1. Learn, live and coach one team, one mission culture and values. Lead through change by bringing clarity, generating energy and delivering success.
2. Pass a pre-employment drug screen and random drug screens and maintain emotional control, and professional composure, at all times.
3. Provide proof or work eligibility status upon request.
4. Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years)
5. Demonstrate the ability to:
a. Respond sensitively and competently to the service population's cultural and socio-economic characteristics.
b. Communicate effectively in writing and verbally in English and Spanish.
c. Work in a fast-paced environment.
d. Maintain computer literacy required to meet the responsibilities of the position.
e. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
f. Travel locally as needed.
g. Manage time effectively and efficiently.
6. Bilingual preferred (Spanish)
7. Will follow all procedures of the INK personnel manual.
8. Must possess a current and valid driver's license


Here at INK, we are dedicated to building a diverse, inclusive, and authentic workplace. Please feel free to apply for this position even if your work experience and education do not align perfectly with every requirement for this job description. You may very well be the perfect candidate for this role or other ones that we have open. Thank you for your interest in joining our mission!


INK is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.


INK is an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of INK, not to discriminate on the basis of race, color, religion, gender, gender identity, pregnancy, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
English (United States)
If you like to work with people that believe they can make a difference in the world, this is the company for you!



EEO Statement



It our policy to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.


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