MACHINE WEAR PARTS SPECIALIST at Carter Machinery in Fishersville, Virginia

Job Description:

Carter Machinery


Location: Fishersville, VA 22939, USA
Category: Sales Support
Posted Date: June 20, 2024
Requisition_Number: MACHI004323
Schedule: Full Time

EOE Statement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Machine Wear Parts Specialist in Fishersville, Virginia. The Machine Wear Parts Specialist is responsible for managing and executing various asset inspections in an assigned territory that includes, but is not limited to, Undercarriage and Ground Engaging Tools. The Machine Wear Parts Specialist leverages the data obtained to take a consultative approach to provide insights related to the application of budget planning of the asset’s operating cost. The individual in this position manages various customer accounts and acts as a liaison between our customers and the various business segments within the dealership, including Sales, Product Support, Marketing, Fleet Services and Parts Operations. Seeking candidates with previous experience building strong customer relationships. High school diploma or equivalent. Industry experience, preferred.

Requirements for the Machine Wear Parts Specialist position include:

• Must possess ability to learn and apply knowledge of machine wear parts.
• Excellent customer satisfaction skills and ability to build and maintain strong internal and external relationships.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Must be able to interpret data and make quick decisions.
• Must have ability to prioritize tasks and to delegate when appropriate.
• Must possess ability to function well in a fast-paced environment.
• Proficient with Microsoft Office Suite, CTS Pro, Bucket Pro and other related software.
• Promote a positive customer experience.
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Physical requirements must be met for the Machine Wear Parts Specialist job, including the ability to lift and carry items up to 20 pounds. This position requires the ability to sit or stand for prolonged periods of time, with frequent walking. Repeated stooping, kneeling, bending and climbing beside, onto and under a variety of heavy equipment. Must be able to work outside in inclement weather conditions, including extreme heat, cold, dampness and humidity. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned.

Competitive Compensation and Benefits:

• Health, dental and vision insurance.
• Paid time off.
• 401(k), $0.75 to $1.25 match up to 6%.
• Life and disability insurance.
• In-house training instructors/programs.
• Tuition reimbursement.
• Employee referral bonus program.
• Discounts: cellular phone service, computers, tooling, cars and trucks.

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.

Carter Machinery is a drug-free workplace.

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