Success Student Ambassadors at Holyoke Community College in Holyoke, Massachusetts

Job Description:

Holyoke Community College is housed on a multi-million-dollar, 135-acre campus, equipped with state-of-the art technology in specialized learning facilities. HCC serves over 9,000 students annually, and provides a variety of recreational and cultural activities, from sports programs to music festivals, for students and community members alike. The college's strongest assets continue to be an innovative spirit, a sincere concern for students and a commitment to strive for even greater success. These are the values which have created a tradition of excellence spanning more than six decades, and which are enabling Holyoke Community College to meet today's challenges.

Success Ambassadors will provide peer-to-peer mentorship to a cohort of 20 Success Scholars. They will assist the professional Success Coaches with program/workshop facilitation, planning of events, social functions; and will serve as an ambassador for an assigned office at HCC. Success Ambassadors are required to attend Ambassador orientation.The Student Ambassador and Mentorship Program (SAMP) is an equity-driven initiative that provides HCC students an opportunity to serve and represent Holyoke Community College in various capacities. SAMPs core values are Leadership, Professional Development, and Community. SAMP aims to provide on-going leadership and professional development training to prepare and support participants in their role. To foster a sense of belonging amongst the cohort, participants are provided peer-to-peer mentorship and opportunities to build community.

Provide peer-to-peer mentorship to a caseload of up to 20 Success ScholarsMeet with a Success Coach weekly to review caseload of studentsDocument interactions with mentees in a timely mannerPromote student success Serve as positive role modelSupport recruitment eventsLead community service projects and events for SAMP ScholarsAssist current and incoming students with campus technology (i.e Handshake, Navigate, Banner, etc.)Serve as a greeter during the first week of classes in the fall and spring semesters. Attend Accepted Student Days during the summerServe as interns across campus during the summer termMake appropriate referralsProvide campus tours to prospective students and other community membersRepresent the college at various events*Assist campus departments with office duties and eventsAttend monthly SAMP support meetings, workshops, and required trainingsMeet with mentees on a regular basisRespond to mentee communication in a timely mannerOther duties as assigned.
*Department specific duties are left to the discretion of each department manager; Department managers will be responsible for providing on-boarding orientation to address specific department needs.

REQUIRED:Eligibility for all SAMP participants:

Minimum cumulative GPA: 3.0Enrolled in a minimum of six credits Earned a minimum of six creditsCis-gendered men not eligible
APPLICATION INSTRUCTIONS: Cover letter and resume NOT needed. Please include in your application the following:
1.) Why do you want to be a Success Ambassador?



2.) Please list all of the activities, clubs, leadership positions, internships, externships, other paid employment, etc. that you intend to participate in for the 2023-2024 Academic year.

Part-Time, Non-Benefited Position




Hourly Rate: $15.00

Hours: 15 hours/week

Funding: State Appropriation

- All candidates must have legal authorization to work in the United States. HCC is not sponsoring H1B Visa.


- Pre-Employment Background check, including Criminal History will be conducted for all positions.

Holyoke Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

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