Safety Service Supervisor at Tremco Construction Products Group in Beachwood, Ohio

Job Description:

JOB DESCRIPTION



GENERAL PURPOSE OF THE JOB:

The WTI Safety Service Supervisor is responsible for the timely and profitable delivery of turn-key safety services from initial assessment to job completion for Tremco's Safety Solutions Program. This individual and their team will also assist the National Account Reps and Program Managers to expand and create new rooftop opportunities for safety inspections, installations, and overall property owner reassurance for OSHA/ANSI compliance supporting both Tremco Roofing and WTI. This role will be the first-line supervisor for the Safety Service Reps.


ESSENTIAL DUTIES AND RESPONSIBILITIES: List the job's essential or principal functions and responsibilities. Include all critical aspects of the job -- whether performed daily, weekly, monthly, or annually; and any that occur at irregular intervals.

• Responsible for supervising, leading, and directing the SSR Team. Future growth could include creating a dedicated install team with a foreman and technicians.
• Responsible for handling the Safety Solutions Program for the most important client accounts within our WTI organization and assisting with developing long-term relationships with these clients.
• Will work closely with Program Administrators to meet the operational needs of these clients from a Safety assessment and installation perspective (Verizon, Kerry, Etc.).
• Participate in all field assessments, budgets, proposals, specifications, roof snap quotes, staffing, schedules, and support to sales efforts as they affect projects.
• Communicate with Sales and Service Support, Field Resources, and Customer Service, as necessary.
• Manage account objectives, supervise staff, and organize and monitor work processes completed by staff and will act as the lead on all assigned accounts.
• Coordinate and monitor the schedule, pricing, and performance, and planning of the overall safety program and monitor progress.
• Work with internal operation teams and the supervisors of technicians assigned to the project to ensure on-time delivery and within budget.
• Develop safety assessments and proposals and maintain communication and contract documents between program managers, national account reps, other SSRs, and GS field teams when programs expand.

• Assist in the integration of safety sales into the assigned National Accounts
• Evaluate and develop inspection assessments/reports for OSHA compliance to support those identified accounts with the most current, up-to-date product selection, pricing, and installation processes.
• Provide product quotes for property owners, sales representatives, Tremco contractors, WTI construction/project managers, WTI field management, or any others as directed.
• Responsible for contributing to, validating, and signing off on all proposals and specifications. In addition, they will work assist with -
  • Communication with Manufacturers
  • Conducting Pre-Con Meetings
  • Assisting/Training installers
  • Progress Reports
  • Close Outs/Final Inspections
  
  
• Accountable for project cost, budget variance, and profitability.
• Responsible for updating program managers with copies of proposals and providing all data needed to maintain proposal metrics.
• Continually measure the impact of activities and adapt and refine the program of delivery with the Safety Solutions Lead as necessary.
• Visit property owner/management customer locations to assess their rooftop safety needs, schedule inspections/assessments, provide fall protection presentations, or any other on-site activities as directed.
• Coordinate assessments, engineering assessments, training, and/or fall hazard risk inspections with outside partners.
• Prepare estimates using the electronic tools provided (i.e., Roof Snap Quotes, Spreadsheets, apps, etc.).
• Develop relationships with regional teams, including but not limited to sales reps, CSS, program managers, regional business managers, field supervisors, and field technicians.
• Travel as needed to visit customer locations and projects for project review, QC, customer presentations, quotes, and any other visit needed to promote or support the team.
• Work with WTI management to continually devise and implement process improvements and align programming to meet current and future company needs.

• 2-4 years of experience in roofing, safety systems, or a related safety field.
• Proven ability to develop strong, respectful relationships.
• Experience adapting to changing environments and navigating organizational dynamics.
• Demonstrated ability to maintain high levels of confidentiality, discretion, and integrity.
• Ability to articulate sales deliverables to employees and outside customers.
• Ability to learn and retain requirements of safety including but not limited to OSHA fall protection, ladder safety, etc.
• Ability to analyze a situation or area and assign products based on OSHA/ANSI-trained guidelines.
• Ability to travel up to 50% of the time.
• Must be able to use Office 365 suite of programs (Word, Excel, PowerPoint, Adobe Suite).
• Ability to navigate through the Roof Snap quoting system.

• 30-hour OSHA; 10-hour minimum with a plan to obtain 30-hour
• Competent Persons Fall Protection Training Certification Program
• SSR-specific training
• Safety Manufacturer Training - Fibergrate, Bluewater, KEE Safety, and others.