Technical Sales Support Specialist at Alfa Laval Global in Kenosha, Wisconsin

Job Description:

Every day, we get opportunities to make a positive impact - on our colleagues, partners, customers and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.


As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.



About the job



As an integral member of our team, you will play a pivotal role in growing profitable sales for our hygienic pump range. You will have the opportunity to tailor solutions to customer demand, optimizing their processes, and be a resource for technical problem solving and troubleshooting, contributing to the overall success and growth of our organization. Currently, this is a hybrid opportunity located in Kenosha, WI



As a part of the team, you will:

• Clarify and evaluate customer needs
• Configure and quote effective pump solutions across multiple industries
• Follow up on quotes
• Trouble shoot application and technical problems
• Evaluate and provide technical support for warranty claims
• Provide technical training, internally and to customers/channels partners
• Become technical expert

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.



What you know:



You have an associate degree or B.S. in an Engineering or Engineering Technology discipline or equivalent industry experience, and:

• Proven mechanical aptitude
• Strong commercial orientation
• Ability to synthesize technical information from multiple sources
• Experience with technical problem solving and troubleshooting
• Must have a positive customer-focused approach
• Strong PC skills including, Excel and CRM software
• Experience with the practical application of fluid handling equipment - pumps, valves, fittings, heat exchangers or related products, helpful
• Experience with dairy, food, beverage, pharmaceutical, personal care industries or suppliers, helpful
• CAD knowledge or experience a plus
• Knowledge or experience with Rheology, Metallurgy, Elastomers/Polymers, a plus
• Travel estimate 10%

What's in it for you?



We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval's future success. Our benefits-eligible associates enjoy healthcare, dental and vision plans, a robust wellness program, generous 401(k), paid holidays, paid time off benefits, and more. At Alfa Laval, we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job, background, skills, and experience to get it right. The base salary for this role is typically $72,000-$100,000


Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


EEO/Vet/Disabled Employer



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