Job Purpose: Support Surety Underwriters in broker management and all aspects of contract and bond creation and maintenance. Serves as mentor to Surety Underwriting Partners.
*Hybrid in Baltimore office, fully remote workers considered*
**Bilingual in French preferred**
Key Responsibilities:
Create and maintain profiles for facilities and related bonds
Liaison between underwriters and bond services team relative to bond registration, riders, cancellations, pricing and new bond creation
Assists Surety Producer Services Coordinator with management of broker of record process
Issuance of bond and facility renewal reporting
Broker Relationship management
Mentoring of Surety Underwriting Partners as the Bond Services team evolves into a more technical resource
Maintenance of prospect and client files on the V drive
Management of bond approval process
Bond Documentation Management
Develops fluency in rate calculations to support underwriters and brokers
Creation and Maintenance of rate fillings
Assist with fronting transactions
Engagement with the larger Allianz-Trade organization to support the visibility of Surety within Allianz-Trade
Works with Group to identify, resolve and test solutions for defects in AVALIS
Takes responsibility for relationship management of major surety relationships which includes billing and problem resolution.
Interacts with other business units around the world to support international fronting requirements.
Analyzes bonds to determine validity and raises issues with broker partners as needed
Analyzes and confirms classifications for bonds based on SFAA requirements
Key Experience:
Proven success in a surety related role
Established record of successfully managing multiple customer accounts
Strong broker relationships
Key Requirements:
At least three years of experience working in a surety function
Undergraduate degree preferred
Strong computer literacy, with proficiency in Core Microsoft Programs,
Strong interpersonal and communication skills
Ability to work in a multi task environment
Mentorship mentality
Fluent in French a plus but not required
Key Skills:
Ability to work in fast paced, service driven environment