Duration of Assignment: 3 months- potential for FTE
Shift: M-F (7AM-6:30 PM)
Location: Plano, TX
POSITION SUMMARY
Entry level support of medical equipment, medical device integration, and medical device security.
Software Experience:
ServiceNow, Medigate, and PeopleSoft
FUNCTIONS:
Technical Service
Perform performance assurance (PA) inspections, scheduled maintenance, electrical safety inspections (ESI), and operation verification procedures (OP) on general biomedical equipment
Repair, install, and calibrate general biomedical equipment
Inform leads of the status of repairs, scheduled inspections, unusual equipment situations, and any customer concerns
Work with, direct, and document the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery
Maintain biomedical expertise through ongoing training and education
Assist with Service Operations Special Projects as assigned
Regulatory Compliance
Ensure the accuracy and integrity of the equipment database to include the inventory, performance assurance (PA) schedules, nomenclature, and service history
Adhere to the Medical Equipment Management Plan (MEMP), including all regulatory agency compliances and other applicable policies and procedures
Responsible for ensuring all service and documentation is complete, timely, and accurate
Account Relationship Management
Build and maintain customer relationships
Discuss equipment status and functionality with clinicians
Adheres to the Mission, Vision, and Values of the organization(s) served.
Provide a positive representation of HT services by integrating the core values into job performance
Inventory
Perform periodic inspections of current inventory status
Verify the completion of security analysis for new customer equipment
Performs Incoming Inspections (Il) to maintain a complete and accurate inventory of medical devices, including trial and evaluation, rental, and loaner equipment in addition to permanently assigned equipment inventory.
Maintain the accuracy and integrity of the equipment database to include inventory, performance assurance (PA) schedules, nomenclature, and service history
Make recommendations regarding inventory
YEARS OF EXPERIENCE
Any
DESCRIPTION
Applicable understanding of network and computer hardware.
Ability to understand operational procedures, test procedures and project management.
Ability to perform detailed work and multitasking, and the ability to document all work performed according to establish policy and procedures. Detailed oriented and have strong organization skills.
Maintain working relationships and networking with end users of medical devices and vendors.
Other Skills include installation, maintaining, calibrating, medical device security, and inspecting a diverse range of therapeutic and diagnostic biomedical instrumentation and equipment.
Preform preventive maintenance and electrical safety testing of clinical equipment, devices, and systems.
Schedule and oversee third-party repair as necessary