NO C2C, REFERALLS, BENCHES OUR OUTSIDE CONSULTANTS
USC OR GREEN CARD ONLY
The objective of the ACE Engineering Services activities is to assist the Endpoint Technology Engineering group in implementing new features and services for ACE through assessing and testing new technologies and support processes.
Workstation Integration - base operating systems, software distribution, updates, and level three problem management support.
Server Integration - base operating systems, software distribution, updates, and level three problem management support
Migration Scripting, Development and Engineering
Folder Share process Development and Engineering
Terminal Server work and Remote App work
Remedy's ticket produced by work with users
Package engineering and development
Software deploy process development
SOX or PCI Baseline configuration and or documentation
Workstation Health Development and Engineering
Server Health and Compliance Engineering
Work as requested by Desktop Computing
Active Directory - design and implementation, group policies, security groups, Applocker, user and computer objects, logon authentication, scripts, replication, forest and domains, release management, production, user/account provisioning, LDAP/application support and third level problem management support.
Remote Management - engineering and redesign of remote management tools
Group will help support Help Desk tickets for tier 1, tier 2 and tier 3.
Other ACE related Engineering activities as requested by Desktop Computing from time to time during the Period of Performance.
Engineers will be requested to check their emails six times a day or greater for emails.
Statuses will be produced weekly in the form of an email.
Projects will be tracked thru PCTS
Projects will be tracked using standard Microsoft Project.
Vendor engineers must be given written approval from Desktop before starting task that are other than what is listed in PCTS.