Meridian is an automotive company and the world leader in the design, engineering and manufacturing of high-quality magnesium and aluminum die cast components. We are driven to provide lightweight, innovative, and effective solutions for our distinguished automotive clients around the globe.
Purpose
Reporting to the Quality Engineering Supervisor, the incumbent is responsible for the development, implementation and maintenance of quality systems in line with IATF16949. The role is pivotal in continuous improvement activities pertaining to the quality function within the business and is critical in maintaining sound customer relationships.
Responsibilities
Lead: Assisting/champion the development and implementation of Quality Systems including Control Plans, Measurement Systems Analysis, Instructions, FMEA's, DOE's and management system documents and procedures.
Quality: Manage measurement issues including gauge design and methods, and production GR&R approval/analysis. Pursuing resolution of internal and external quality issues. Be involved in the process of the measurement of parts on lab and layout equipment. Promoting the implementation and effective use of quality systems and techniques including management system documents and procedures. Perform annual GR&R, CP and FMEA reviews where required.
Data Analysis: Analyze data and information from various information sources as a resource for problem resolution to provide accurate information based on team decisions. Involved in requested layout support, reviewing data, following tooling progressions and changes. Monitor plant process performance reacting as necessary to undesirable conditions.
Reporting: PPAP preparation and submission, Product Engineering, Engineering changes, run at rate. Monthly review and reporting of service and OEM customer scorecards and forwarding to Quality Facilitator.
Communication: Act as the liaison, when required, between the customer and plant team to ensure that issues are resolved with urgency, mutual consent and satisfaction. Facilitate and coordinate meetings to address customer complaints, providing necessary information to facilitate team decisions. Facilitate discussions and actively participate in APQP process.
Customer Service: Front line responders to Customer Quality complaints. Ensuring that customer concerns are properly dealt with utilizing problem-solving tools and Corrective Actions (CA's). Interfacing with the customer to maintain a full and accurate information flow. Work with suppliers in a supplier development capacity.
Training: Train team members in quality systems and procedures. Encouraging use and understanding of the quality tools and systems in production including SPC and CAs. Work with the team to ensure all plant goals are met, promoting customer satisfaction.
Documentation: Analyzing, documenting and reporting issues of customer returns. Ensure monthly all current service and OEM customers' special requirement are up to date by forwarding latest revisions to Quality Facilitator.
• Other duties as required, including special projects as they arise.
Skills and Education Requirements
Bachelors' (or higher) degree in an engineering discipline or Technical College diploma (CET or similar)
Minimum of 2 years quality assurance experience within automotive/aerospace manufacturing
Quality Engineering designation ASQ CQE or equivalent, and Six Sigma Green Belt designation
Knowledge of die casting processes (or similar i.e. injection molding, stamping etc)
Experience in the use of an ERP system (eg Plex, SAP, Oracle).
5s and material process techniques, Kaizen, Kanban, TQM, MOST.
Quality control tools, SPC and inventory management.
We thank all those interested in the position however only those applicants who have been shortlisted for an interview will be contacted.