About the Role Wells Fargo is seeking a Lead Control Management Officer who will be responsible for supporting Risk Control Self-Assessment (RCSA) execution and change management programs.
The right candidate will be responsible for proactive self-identification of issues and events, root cause analysis, resolution of control deficiencies and provides insight into emerging risks while operating in a very dynamic manner, connecting and building relationships with key partners across respective CSBB Business Group / Enterprise Function.
Responsibilities
Identify, assess and mitigate risks across all risk types, in coordination with LOB (line of business) and assurance activities consistent with the risk management framework and policies established by the Bank.
Primarily focused on one or two LOB (within Chief Administrative Office) with responsibility to lead horizontal risk & control themes (ex. Customer Impact, Remediation, Redress, ERIA, KRIs, etc) across CSBB LOBs.
Support LOB RCSA Affirmation process(s) and related feeder/governance meetings.
Review and approval process for line managers through senior management.
Support the execution and maintenance of RCSA program which includes:
Identify risks applicable for the RAU.
Identify items that are applicable to the RAU in the data provided.
Identify risk drivers and ensure data is up to date.
Ensure process inventory is updated in the RCSA RAU.
Assess, document, and communicate emerging risks, themes and identified control deficiencies to management and risk partners in a timely manner.
Foster strong relationships with team and collaborate effectively. Ensures coordination with team, line of business, other business units, Audit, and regulators on risk related topics.
Ensure internal collaboration with the team, line of business/ partners.
Interface internally with the team, line of business, and risk partners.
Timely update, reporting and escalation of issues.
Closely work with process owners in India and Philippines to identify, assess and mitigate deficient controls / control gaps or risks identified in the processes.
Partner with BG/EF to facilitate issues partners throughout the issue lifecycle including Root cause identification, Corrective action development and RCSA alignment.
Experience in evaluating the adequacy and effectiveness of policies, procedures, processes, systems and internal controls; additional experience analyzing business and/or systems changes to determine impact.
Assist for control forums and provide necessary reporting for the assigned business group which includes report & escalate issues, key risks, control gaps, corrective actions, OREs and align them to the respective onshore Risk and Control Committees.
Required Qualifications:
5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Desired Qualifications:
Understanding of Consumer Banking products and services Customer Remediation, Redress, Technology (& impacts) and knowledge of other Consumer businesses (Small, Business, Deposits and Branch Banking).
5+ years in Risk and Controls, first line or second line of defense in Banking/financial industry.
BS / Masters in relevant field.
Ability to evaluate changes to regulations, processes, etc. to assess impacts and to develop implementation plan to close gaps.
Strong leadership skills with the ability to interact and lead discussions comfortably with senior levels of management.
Knowledge and understanding of financial services: regulations, compliance, policies, process, and procedures including US consumer laws.
Ability to consult, build, and maintain solid working relationships in and outside of immediate department.
Ability to manage initiatives involving process improvements.
Excellent communication skills and ability to articulate complex material to a diverse audience.
Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals.
Ability to prepare management level presentations.
Ability to lead projects/initiatives with high risk and complexity.
Job Expectations:
Position offers a hybrid work schedule in which you are required to work in office 3 days per week at a minimum in one of the approve locations.
Relocation assistance is not available for this position.
Visa sponsorship is not available for this position.
Posting End Date: 18 Jul 2024 *Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
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