Job Description:
IT Technical Support Specialist II - Contract to Hire
5-7 + years Industry Experience
Must have demonstrated aptitude and passion for patient care to work.
Must have demonstrated experience as a problem solver.
Must have experience implementing technologies form end-to-end.
Must have demonstrated experience increasing quality of the environment over time.
REQUIRED QUALIFICATIONS & ATTRIBUTES:
- Strong customer service and documentation skills
- Strong verbal and written communication skills
- Ability to identify and execute predetermined procedures.
- Demonstrated success managing multiple priorities while delivering results.
- Experience troubleshooting and resolving basic network problems.
- Experience performing routine maintenance on laptop and desktop hardware.
- Experience installing and administrating a Microsoft workstation environment.
- Experience administrating Microsoft Active Directory Users and Computers
- Experience administrating Microsoft Exchange and Exchange Online Mailboxes/Users
- Experience provisioning and administrating end-user telephony devices.
- Experience deploying and administrating backend telephony services.
- Experience installing, configuring, and updating Windows Server Operation Systems
- Experience installing and configuring workstation and server applications.
- Experience implementing and administrating Mobile Devices via Mobile Device Management -Intune
- Demonstrated ability to follow directions and deliver results individually and as a team member.
- Demonstrated ability to establish and maintain effective working relationships with other employees, vendors, and customers.
- Understands, adheres to and effectively communicates company polices and procedure.
- CompTIA A+, N+, CCNA, Microsoft or other industry certification(s)
- Associate degree in a computer-related technology field or equivalent industry experience
- Possess a valid driver's license and a good driving record.
- Maintain a professional appearance as a representative of the company.