Henricksen (Itasca, IL) is a full-service contract furniture dealership specializing in office, healthcare, education, government, senior living, and hospitality spaces. In 1962, Henricksen opened its doors as a small, family-run dealership. Today, Henricksen is a leading national dealership with twelve offices inclusive of Chicago, Nashville, New York, and DC., 300 full-time employees, and annual sales of $300+ million. With 300+ manufacturer partnerships, Henricksen offers an array of products from systems furniture, casegoods, seating, lounge, and conference furnishings to architectural solutions including modular walls, flooring, lighting, sound masking, and technology equipment. Henricksen is one of the largest privately-owned dealer partners of HNI in the United States. HNI's furniture brands include Allsteel, HBF, The HON Company, and Gunlocke. www.henricksen.com
Position Summary
The Project Manager is responsible for working in conjunction with Account Executives and customer service during the quotation and sale process. He/she will assume primary responsibility for the success of the project once sale is made through complete punch list. The Project Manager is responsible for the completion of a successful project after point of sale.
Essential Duties and Responsibilities
Provides single point of contact for customer for all project communications.
Provides professional customer interface and client relations throughout project.
Responsible for customer sign-offs, approvals and formal paperwork.
Works in conjunction with project management team through the entire project scope.
Develops work plan, schedule and logistics based on overall project parameters.
Reviews project site, plans and product specifications.
Assists in establishing fees, developing quote/presentation and making presentation to customer.
Provides technical consultation to customer and customer's team.
Maintains detailed project documentation.
Provides timely, formal written communications throughout project to client, dealer and project team.
Manages accurate and detailed record keeping.
Reviews technical services' plans and specifications for accuracy, completeness and correct product application.
Coordinates with customer service for order entry notes and product delivery scheduling.
Reviews acknowledgements and ship dates for adherence to original requirements.
Interfaces with factory, as necessary, regarding shipping schedules and special instructions for manufacturing/shipping.
Supervises site installation, including performance of work, installation administration and timeliness of task completion.
Ability to produce takeoffs, specifications and order ready documentation if required
Ability to analyze, plan, schedule and implement project installation
Ensures field paperwork is complete, and delivered in a timely manner.
Walks project and develops punch list; responsible for punch list resolution.
Confirms project completion and ensures all invoicing is timely and accurate.
Manages all final project close-out requirements, including lien releases, contract requirements, client sign-offs, etc.
Performs all tasks and duties in an efficient and safe manner.
Performs other related duties as assigned or as necessary. Remains flexible and adaptable in work schedules and work assignments as defined by departmental and organization needs.
Represents COFCO in a manner that conveys professionalism, confidentiality, courtesy, fairness, personal integrity, and respect for others.
Qualifications
Education and/or Experience
Bachelor's Degree preferably in business
Five(5) to seven(7) years' experience leading or managing projects
Skills
Strong organizational and administrative skills
Strong oral and written communication abilities
Strong interpersonal and communication skills
Strong product and technical knowledge, including applicable building codes, correct product application, custom applications and pricing, price estimating and solicitation, electricity and cabling, etc.
Knowledge of all aspects of contract furniture product and management
Knowledge of interior construction, interior design, moves and relocations, trucking, furniture manufacturing and shipping, building management and current workplace issues
Additional Information
Henricksen offers competitive wages based on skills and experience as well as comprehensive benefits packages. As an Equal Opportunity Employer, Henricksen is fully committed to cultivating a culture that is inclusive and integrates its Core Values in every action, every interaction, and every decision that is made.