Are you a seasoned hospitality leader with a passion for creating above and beyond guest experiences? Join our dynamic team, where your expertise will drive excellence in service and guest satisfaction. We are looking for a dedicated professional committed to training and developing teams, with a clear vision for career growth. If you thrive in a vibrant environment and are ready to elevate both guest experiences and your own career, we want to hear from you!
Property Location:
8805 Orion Place - Columbus, Ohio 43240
YOU BELONG AT DRURY HOTELS
Be valued for what you do and who you are ... and well compensated for all you accomplish.
Drury Hotels is family owned and operated. What started as a small family business in 1973 remains 100% family-owned and operated today. Of course, our family has grown since then, with 5,800 members and 150-and-growing hotels in 26 states. But our dedication to treating guests and team members like family has never wavered.
So Much More®
Award-winning -Ranked among Forbes' Best Midsize Employers (2023)
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
WHAT YOU CAN EXPECT FROM US
Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance and also a quarterly bonus based on hotel service scores
Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being - Medical, dental, vision, prescription, life, disability, parental leave, and Team Member Assistance Program
Retirement - Company-matched 401(k)
Work-life-balance - Flexible scheduling, paid time off, hotel discounts, and free room nights
WHAT YOU WILL DO
Expect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Operations Leadership team, you will:
Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
Train, develop, and coach team members to achieve success in their roles
Deliver on key business metrics of quality, service, profitability, and team
Role model quality assurance best practices each day with the team and consistently meet or exceed all measures
WHAT WE EXPECT OF YOU
Passion to serve others and exceed our guests' expectations
Bachelor's degree in hospitality, business, or related field preferred
Minimum of one-year supervisory experience with demonstrated leadership success. Hotel experience preferred