This role is responsible for the development, validation, and continuous improvement of the company's labor standards. This role will work independently and collaboratively to collect and process data captured at stores, prioritize standard review workflows, analyze data to develop reality-based labor standards, and end to end configuration of the company standards database system.
Responsibility
Develops representative labor standards, by identifying statistical relevance within each data set and develop systematic standard configuration based on the analysis. 50%
Responsible for the capture and analysis of data from stores through in store observations. Uses data on specific processes and validates that any labor standards implemented are representative of the average worker and process. Will support occasional ad hoc requests from other business areas that require store observations. 30%
Determines the most at risk standards as well as prioritizing the need for cyclical validation of all standards. Will outline the level of scrutiny each standard should be reviewed with based on the probability of the standard falling out of specification. Assists team members with data collection tactics to support a cyclical validation schedule. 20%
Knowledge, Skills & Abilities Required
Coding experience with Object Oriented programming languages (VBA most preferred)
Experience with scalable labor models, labor drivers, and units of measure
Experience with large scale labor standards databases such as Labor Pro, Axsium Opus, Standards Pro, or Legion.
Development and utilization of cyclical maintenance programs
Experience with developing ISO9001 compliant documentation