A direct client of ours located in Jacksonville, FL has multiple openings for customer support specialists. This is a 12+ month contract, right to hire opportunity. Onsite 4 days a week in Jacksonville, FL office.
The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company's products or services.
Under moderate supervision, this job is the first line of support to resolve routine customer issues.
The Customer Service Specialist is responsible for providing a positive customer experience and enhancing relationships between customers and the company.
Ideally looking for experience within the banking industry.