Idea Nuova, Inc. is an established and rapidly expanding International supplier of Furniture, Toys, Bedding and Lighting located in Midtown Manhattan is seeking an experienced QC Specialist. Candidate is to ensure that the products and services the organization provides are fit for purpose and meets both internal and external requirements, including legal compliance and customer expectations.
Job Functions:
Research of applicable mandatory and voluntary safety standards
Maintains production testing logs. Works with production and overseas on a weekly basis to ensure all is updated
Maintains factory compliance matrix and works with overseas to ensure all audits are up to date
Submits audits and CAPs to licensors and retailers as necessary
Requests new factories and factory audits in Retail Link
Prepares TRFs for testing and inspection as necessary
Provides and researches testing / inspection quotes from BV/ ITS/ SGS for approval and reviews with QC Manager and management
Coordinates with factories and overseas team for sustainability data and submits to retailers as required
Follows up with factories on audit renewals and samples for testing
Follows up with third party labs for testing status
Requests protocols from labs as necessary
Maintains Testing/Inspection and chargeback logs
Reviews packaging, manuals, care labels and law labels for all retailers and confirms with Production team
Uploads bedding and toy registrations to GRS to ensure all active URNs are compliant
Customer Service: follows up with customers on a timely basis, requests additional parts from factories as necessary and sends out replacement parts
Acts as liaison with the warehouses to ensure customer parts/ replacements go out
Identifies when styles are a continuous problem and works with factories on a CAP
color submissions as needed. Maintains lab dip and shade band approvals.
and inspect quality comparison and retailer samples where required.
webinars as needed
Maintains files of test reports, inspection reports, audits and other certificates
Upload required data to various retailer and quality control sites