Under the direction of the Chief Executive Officer, the Director of Asset Management oversees the
day-to- day operations of the TGHA Managed Real Estate Portfolio by implementing policies,
procedures and practices to enable each property to meet budgeted financial goals and achieve
operational performance objectives. This portfolio is comprised of properties financed with diverse
funding streams including federal low-income housing tax credit program, Project Based Section 8,
and other affordable income restricted/low-income housing financing. The Director provides
direction and leadership to a growing
team of community management teams.
Duties & Responsibilities (few listed) • Provides overall direction and supervision of day-to-day property management with oversight
responsibility for management of all properties within TGHA's Managed Real Estate Portfolio. • Directly supervises all Property Managers, hires, trains, and provides ongoing support to
Property Managers; provides ongoing feedback on performance and completes written performance evaluations for all Property Managers; develops performance improvement plans as needed. • Directly responsible for overseeing initial lease up of all new properties; develops and
implements succession plan post-stabilization. • Serves as liaison with all lenders, investors and partners of TGHA managed properties; prepares,
analyzes and distributes monthly owner reports; uploads all data to lender and investor reporting
systems. • Ensures timely and accurate reporting including vacancy and budget variances, staffing needs,
upcoming inspections and others, as needed. • Regularly visits site offices, inspects field operations and reviews periodic reports from
community managers to determine progress of occupancy and maintenance projects. • Monitors and ensures adherence to all policies and procedures related to compliance with the
Landlord Tenant Act, Section 8, Fair Housing practices, LIHTC, and funding sources such as Housing
and Urban Development (HUD); works closely with Internal and External Compliance Teams to ensure compliance issues are addressed in a timely manner. • Responsible for resolving resident relation issues and escalated complaints from