Network Engineer at Quantum Search Partners in San Francisco, California

Job Description:

• Escalation point for Tier III support issues that are escalated from Tier I and II
• Provide Infrastructure services in all areas needed: LAN, WAN, cloud environments, network security and network monitoring, configuration and troubleshooting
• Working with our business and the engineering team to successfully implement secure LAN/WAN, wireless, and Data Center network solutions
• LAN and Data Center Fabric routing and switching design, configuration and deployment in small to very large environments
• WAN routing design, configuration and deployment in small to very large environments
• Provide network engineering consulting services, including: assessment, design and implementation of secure network products/solutions
• Apply vendor best practices to client environments under your management
• Assist the design, development, implementation and ongoing management of client infrastructure and systems
• Identify, diagnose, and resolve network problems including network connectivity, traffic utilization
• Interface with third party vendors
• Utilize exceptional interpersonal and customer service skills to improve and maintain client relationships
• Campus LAN/WAN routing and switching solutions (Cisco is a must, Nexus strongly preferred)
• Load balancing/Acceleration solutions (Citrix) a plus
• Network Access Control, including Cisco Identity Services Engine (ISE) implementation design, configuration, and deployment is a plus
• RF design & Wireless LAN Surveys
• RF Troubleshooting and tuning
• SDWAN experience
• Cisco WLAN (WLCs, Prime)
• Provide after-hours coverage as part of an on-call rotation schedule and for client upgrades
• Maintain, develop and grow client documentation
• Assist with monthly reports, and recommendations for Managed Services Clients
• Stay current with industry and technology news, trends and best practices

• 10+ years IT experience
• Prefer at least CCNP-level (Cisco Certified Network Profession) working knowledge
• Bachelor's degree in a technical discipline, or equivalent work in an IT related field.
• Excellent troubleshooting and analytical skills
• Ability to prioritize and manage time effectively.
• Passionate about, and dedicated to the client experience.
• Excellent written and verbal communication skills
• Outstanding attention to detail
• Strong documentation skills
• Communications (Written and Oral) - Communicates well. Writes clear, precise, well-organized documents.
• Analysis Skills - Identifies significant problems and opportunities. Analyzes problems and people in depth.
• Team Player - Reaches out to peers. Overcomes we-they. Leads peers to do what is best for company.
• Ideal candidate will be teamwork-oriented, passionate about technology and possess an excellent work ethic and communication skills.
• Any AWS or Azure cloud experience
• SDWAN
• 10+ years of networking experience, including configuring, analyzing & troubleshooting enterprise networks