Digital Product Manager at HICC Pet® in Bellevue, Washington

Posted in Other 3 days ago.

Type: full-time





Job Description:

About us:

Do you want to make a difference in the lives of people and their pets? What about having the opportunity to connect with others across the world, full of stimulating discussions, and making impactful contributions?

If this is how you see your career, HICC is the place to be!

About the role:

We're looking for a talented Digital Product Manager to manage website applications. As a part of our HICC marketing team and working closely with the brand managers and the content team from HQ, below is a sample of what you will experience and expect to accomplish:

  • Converts organizational objectives and user needs into a clear product strategy; relays this strategy and the priorities of the product to the development team, other interconnected teams, and external partners.
  • Defines objectives, metrics, and analysis methods to evaluate product effectiveness; continuously suggests and applies adjustments to the product roadmap based on insights gained.
  • Oversees and refines the product roadmap; bases future strategies on the anticipated value outcomes.
  • Keeps track of market research and competitive positioning to propose optimal solutions, ensuring the product maintains or achieves top-tier status.
  • Collaborates with the user research and testing teams to develop, test, and refine ideas and hypotheses through user engagement and feedback.
  • Designs, prioritizes, and approves user stories, integrating them into the release schedule.
  • Executes daily product-related decisions that enhance value.
  • Evaluates the advantages, disadvantages, challenges, dependencies, and value of product features and improvements.
  • Joins the product team in ongoing evaluation of project status, sharing of insights, and planning of future initiatives.
  • Aligns cross-functional teams and stakeholder expectations with the product strategy, educating them on prioritization based on concrete benefits and user experience.
  • Mentors less experienced team members in strategy development, analysis, and implementation.

REQUIREMENTS
  • BS/BA degree or higher
  • 3-5 years of experience in digital product management
  • Proven records of strong digital consumer experience executions
  • Tool Requirements: Shopify or other eCommerce platforms, A/B testing tools, chatbots, Google Analytics, Hubspot.
  • Good understanding of strategic business stakes and a true customer-first mindset
  • Strong verbal and written communication skills
  • Proven ability to work efficiently with stakeholders, both internally and externally, and across different geographies
  • Solution-oriented, able to manage ambiguity
  • Analytical and process-oriented

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