Project Manager 1 (Call Center/Contact Center) at Connect Tech+Talent in Austin, Texas

Posted in Other 3 days ago.

Type: full-time





Job Description:

Project Manager 1

Remote

Contract

The Project Manager role involves leading and managing projects from initiation to closure, ensuring that the project is completed on time, within budget, and with the expected level of quality. This role requires strong leadership and communication skills, as well as experience in project management methodologies.

Responsibilities of a Project Manager role may include:
  • Planning, executing, and monitoring project activities, including project scope, budget, schedule, and quality.
  • Managing project risks and issues, and developing contingency plans as needed.
  • Leading and managing project teams, including assigning tasks, providing guidance and coaching, and ensuring collaboration and communication.
  • Developing and maintaining project documentation, including project plans, schedules, status reports, and budgets.
  • Managing project budgets, including tracking expenses, forecasting costs, and ensuring that the project is completed within budget.
  • Communicating with project stakeholders, including clients, team members, and executives, to ensure that the project meets their expectations and requirements.
  • Facilitating project meetings and providing regular project status updates to stakeholders.
  • Ensuring that project deliverables meet the expected level of quality.
  • Identifying and managing project dependencies and critical path items.

Qualifications for a Project Manager role may include:
  • Bachelors degree in a related field such as business administration, engineering, or computer science.
  • 5+ years of experience in project management, with a proven track record of successfully delivering projects on time and within budget.
  • Strong leadership and communication skills, with the ability to motivate and guide project teams.
  • Proficiency in project management methodologies such as Agile or Waterfall.
  • Experience with project management tools such as Microsoft Project, JIRA, or Trello.
  • Strong analytical and problem-solving skills.
  • Ability to work under pressure and manage multiple projects simultaneously.
  • Excellent time management and organizational skills.
  • Professional certifications such as Project Management Professional (PMP) or Certified ScrumMaster (CSM) may be preferred.

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