Designing, implementing, and supporting the network infrastructure and resolving advanced support issues
Develops systems specifications, technical implementation plans, and coordinate complex installation projects with clients and vendors without supervision
Provides support for the existing and future data, voice, and video network infrastructure to meet business objectives
Ability to lead complex and large projects from beginning to completion, including design, implementation, troubleshooting, and support
Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure
Liaise with vendors and other IT (Information Technologies) personnel for problem resolution
Takes ownership of tasks and follow-through to ensure complete resolution
Perform network maintenance and system upgrades as needed/required
Monitor performance and ensure system availability and reliability