Specific Gravity Group is a Multiunit IT Solutions provider located in New York, NY. We specialize in providing IT solutions for the Hospitality and Retail industries, focusing on emerging brands. Our clients range from small one-store shops to multi-store chains and big box retailers. We have established strong relationships with vendors, manufacturers, distributors, and other key players in the industry, allowing us to provide the same advantages to our smaller clients as our larger ones.
At Specific Gravity Group, we believe in a personalized approach to client service, while leveraging our enterprise resources. We understand the challenges of starting a company and the risks involved in turning an idea into reality, and we are dedicated to delivering the best solutions to our clients, independent of third parties and external vendors.
Role Description
This is a full-time on-site role in New York City for a Network Infrastructure Engineer. As a Network Infrastructure Engineer, you will be responsible for managing and architecting networks (Cisco, Juniper, Aruba) and System Administration (Windows) Desktop and Server Support, troubleshooting, and self Project Management. You will play a key role in maintaining and optimizing various IT infrastructures to ensure reliability and security. Networks will range from Meraki, to Cisco, to Aruba and beyond. The ideal candidate will have a background in IT Network Infrastructure, with an understanding of networking fundamentals and protocols, where the GUI/vendor becomes irrelevant, though, it is a plus to have experience with the above mentioned systems. Project Management will be hands on of high visibility projects either self assigned, assigned via Program manager or Customer. The expectation will be that you will often work and manage the projects yourself as the sole resource. For example, a project that consists of a rearchitecture of a system or software stack.
Qualifications
Network Administration and System Administration (Windows) skills
Experience in providing System Administration technical support to end users in various Hospitality Customer Businesses
Knowledge of network security protocols and best practices
Strong troubleshooting skills and customer service skills
Excellent problem-solving abilities
Excellent written and verbal communication skills
Ability to work well under pressure
Relevant certifications such as CCNA or MCSA are a plus