Front Office Associate - Greenfield at Nystrom & Associates Ltd in Greenfield, Wisconsin

Job Description:

As aFront Office AssociateatNystrom & Associates' Greenfield, WIclinicyou will be the first point of contact for clients - answering phones, cheerfully greeting clients, registering and scheduling clients, collecting co-pays, and acting a liaison between our mental health professionals and our patients. This is a full-timerole with set hours, see shifts below.You will be part of a team of mental health professionals that specialize in psychiatric evaluations, clinical social work, and family therapy. We are committed to helping patients in our community who areexperiencing personal, emotional, marriage, family or psychological problems. You will play an important part in that process by actively listening to patients' needs and showing empathy to every patient you speak with.

Other duties include the following:
Opening or closing the clinicFaxing and copyingSorting documents into the electronic chartBasic knowledge of billing and insurance coverageAny other projects that the Administrative Lead or Manager may assign

Hours:
Monday - Friday 6:30 AM - 3:00 PM
Must be able to work the advertised shift.

Pay Rate:
$16.00 per hour

Qualifications:
Excellent organizational skills and ability to multitaskProficientcomputerskills and experience using Microsoft OfficeStrong customer service and interpersonal communication skillsPrevious front desk, reception/receptionist, administrative assistant, or officeexperience preferredHigh School Diploma requiredAn interest in psychology, counseling, the behavioral sciences, social work, or healthcare is strongly preferred

Benefits:
Nystrom & Associates, Ltd. prides itself on the benefits and compensation offered to staff, including:
Medical & Dental insuranceOpportunities for professional growth and career advancementHealth Savings Account (HSA) / Flexible Spending Account (FSA) for applicable medical and dependent care expensesPaid Time Off (PTO) & Paid Holidays401(K) Retirement Plan with an employer matching programSupplemental insurances,such asshort-term disability, cancer insurance, and accident insurancePartnerships with local universities for tuition discounts:
St. Mary's University - 10% discountUniversity of Northwestern - St. Paul - 10% discount for select programsBethel University - $400 Scholarship per term for select programsCapella University - 10% tuition discount plus additional perksAdler Graduate School - 10% tuition reduction

keywords: Behavioral healthcare, mental healthcare, customer service, front desk, receptionist, clinic receptionist, clinic representative, office coordinator